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May 2024 by videos likies
Please dont come here... staff just walking around and dont know whats going on girl with the white dotted shirt i guess she's manager, she is too slow dont even know whats shes doing..... no even giving the coffees if its ready. If the manager is slow how she can train othe staff to do fast. I have worked on tim hortons too..... if i just ordered coffee why they are not handing it out if its ready. There were 10-15 coffee were ready wothout order but she's doing by the order number its not work like that.
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May 2024 by B. Pardhan
Very unprofessional and undertrained staff at the OnRoute Woodstock Tim Hortons. They do not add the full ingredients in any meal (For example, I ordered a Farmer’s Breakfast Wrap and I repeatedly told “with a hash brown in it” but they ignored me and didn’t even add it on the side, Seems like they can’t understand simple English. When you get a steeped tea with 1 sugar, and 2 cream, they switch the order up and purposely delay for the tea to get cold. Never stopping here again as they cannot maintain the simple Tim Hortons standard.
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April 2024 by Ekampreet Singh
The morning staff (6-7am) is not good, She hasn't accept her mistake and blame to me.I ordered the large steep tea with 3 sugar 2 cream but she gave me triple triple medium steep tea which was like a water. When I went to her and said her to make it again then she said there is a microwave use that one.
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April 2024 by deon
The most confused Tim Hortons ever . I asked for a double double and they made a French Vanilla for me. Then I asked for my double double. They changed me more. Can't ever take a simple order.
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April 2024 by harman kahlon
Rude behaviour an they don’t wear gloves.
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April 2024 by Ram Bandi
Few times came here and the espresso machine doesnt work as always.
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April 2024 by Avery Hall
I went to use my coupon on the Tim's app to get my discount. The worker behind the machine cancelled my coupon and had me pay full price. When I ask why this happen they told me there's nothing we can do. What kind of robbery is that?
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March 2024 by Reiffel Mohd
Always short staffed and you have a lot of wait time.. I once had to wait for 15 min for my food..one of the worst timi experiences..
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March 2024 by Rajvir Bhullar
If you make a coffee take a second to mix the sugar please. Nobody will be annoyed if you take two extra seconds to make the order correctly
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March 2024 by Ron Taylor
If I could give 0 I would. 15 minutes with 3 people in front and 2 tills open plus drive through staff. Like really was this everyone’s first day avoid this location Looking at all the other 1 star reviews the owner needs to look closer into this.
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March 2024 by mukul tohan
Thanks to JOY for fresh Dark roast coffee, usually on some OnRoutes they serve burnt coffee during late nights
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March 2024 by Sandra Graca
Service has been going down everywhere. Just not at this location! The staff working tonight were really nice, gave me everything I asked for, fresh ingredients in the sandwich I had. The sandwich counter girl made an amazing sandwich!! The cheese was perfectly melted. East bound Timmies is great!
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February 2024 by Joel Mathew
I doubt if this is even Tim Hortons. Very bad customer service. The employees are extremely rude and everything they served us was not what we ordered. They also changed our order without our consent.A big thumbs down ?
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February 2024 by Har Vin
My order number was 473, I ordered large latte .firstly there was plenty of staff but it took them alot of time to make and when i got it i drank a sip and it was not warm and it was cappuccino, so it means they are not steaming fresh milk they are using old milk. And when i went back and told them they said they will make me another one i said ok no problem but after when i got my second cup I drank it and it was still not hot enough, come on guys you dint know how to make latte . I am just not coming back here again, very poor service and food.
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February 2024 by Levi Vanhierden
Stupid slow
