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October 2024 by Sukhi K
I have nothing but praise for the cashier who served me yesterday at Winners Vaughan Mills Outlet Mall. Her name was Siddra - a young adult who has Excellent customer service skills. She made my shopping experience absolutely amazing. She was so kind, and so giving - I mean how often does one come across a cashier at a retail outlet who can provide such amazing service. Siddra is *exceptional - for some individuals they don't even have to think when it comes to offering help; they're born with it. Siddra you are an outstanding Associate! Your employer should be so proud of you!
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October 2024 by Rachelle Lopez
I was surprised I bought something here, it’s too crowded and not much for selections. Long line ups but fast service and somewhat decent service. It’s one of my least fav Winners/Homesense locations. This location feels like an outlet location of Winners/Homesense and not in a good way.
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October 2024 by David F
Lots of stock to choose from and decent quality but gets very busy and people can be pushy. Also checkout line gets very long and moves slowly during peak hours.
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October 2024 by Lanie Cipollone
Love this location! There are lots of options for everything!
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October 2024 by Roberto Alfaro
Good prices, great selection of products I love it
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October 2024 by Ethan zhang
Didn't even hired me. I'm more than qualified for this minimum wage job what else do you expect. Did not even get an interview
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October 2024 by Roxanne
Great selection. Quality items. Long checkout line but went really quick we are very impressed.
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October 2024 by Mariya Y
Very bad customer service, I never come back this location.
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October 2024 by maryam yaghoubi
Today 12/10/2024 at 8 p.m a rude manager was there and I tried to return an item with tag woithout receip and ask for store credit but manager was rude with me.
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October 2024 by Linda
Always in a state of disarray
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October 2024 by Mohammad Idris
Well managed clean and beautifull shop for all home and kitchen items
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October 2024 by T J
This place was a disaster, kinda looked like the Target store in Buffalo, where all the clothes were on the floor and products not on shelf but on floor. No proper maintenance.
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September 2024 by Itzia Noriega
Always you found something good. Great deals, like to be around and try outfits. I have a party and I was looking for a dress. Many options if you go early everything is in order. Not messy like in the evening.
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September 2024 by Kelly Chan
I visit the Winners at Vaughan Mills quite frequently whenever I’m in the area, and my experiences there have been quite varied. One of the store's standout features is its extensive selection. They offer a great range of clothing, beauty products, and shoes, catering to diverse tastes and needs. Whether you’re on the hunt for a new wardrobe staple or just browsing for some beauty essentials, there’s always something appealing to find.
The store itself is impressively spacious and well-organized. The layout allows for comfortable browsing, and the different sections are logically arranged, which helps in finding what you’re looking for without feeling cramped. It’s clear that the store puts effort into maintaining an organized and accessible shopping environment.
That being said, there are some areas where the store could improve. One significant drawback is the lack of staff support, especially when it comes to locating specific sizes or items. Unlike other Winners locations, this store seems to have fewer employees available to assist customers, which can be a bit frustrating. If you need help finding something particular or require a different size, you might find yourself searching on your own.
Additionally, during peak times, particularly around the holiday season, the store can become quite busy. This increased foot traffic leads to longer checkout lines, which can be inconvenient if you’re in a hurry. On the positive side, the store does have multiple registers open to handle the large number of shoppers, which helps mitigate some of the wait times.
In summary, while Winners at Vaughan Mills offers a great selection of products and maintains a spacious, organized environment, the customer service experience could use some enhancement. The lack of available staff for assistance and the long lines during busy periods are worth noting. If you can manage without much help and don’t mind navigating through crowds, it’s still a worthwhile stop for a varied and enjoyable shopping experience.
kellychan360
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February 2024 by A Google User
Extremely busy and only 2 people working with more than 50 people in the queue. It takes at least 45- 1 hour to wait in the queue to pay on the weekend. Not worth waiting that long
