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March 2020 by Brooke Michano
Very helpful and polite staff
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March 2019 by Naomi Gonzalostein
Ever shopped at Shein or Romwe? Well, Eclipse is a wee bit like those stores with a few exceptions. For one: you can visit a brick and mortar store in a mall, right here in Sault St. Marie. Second difference: price about double more than shopping at the big online joints. Third difference: less variety, Eclipse doesn't seem to carry the racier, more daring and fun styles you can get at Shein or Romwe.Now, so why would you want to go to this Eclipse, rather than shopping online? One plus: you can look that cami or blouse over in person at the physical store. Not sure about trying stuff on, because, you see I didn't find anything I wanted. Which, brings up, customer service: yep, I'm aware of Shein's and Romwe's bad rep from poor customer service, 'm not sure if it's any better at this particular Eclipse. While I was there, I didn't have any problems.
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March 2018 by Hunter Ritchie
The girl that worked there was nice and helped me get what I needed. They didn't seem to mind that I was a boy shopping for stuff in a girls store either which was nice
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March 2018 by symthia yesmin
It's a bad place to buy clothes as they behave differently after selling the product. Different rules to return the product too then other stores. Will never buy anything from this store..
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January 2012 by amandap23
the service at this store is very poor, I've been in this store a number of times and am yet to have a good experience. i have never been greeted by the employees when entering the store nor have i ever seen them greet anyone. when you ask them a question or need a fitting room they act like you are bothering them. the horrible customer service at this specific location is very unfortunate because the store does have great clothing and accessories and is in a great location near the food court in the station mall and is very easy to find. it really is a great store minus the brutal customer service which I've experienced on many occasions.