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September 2023 by Maryam
Nice staff- good selection of merchandise;
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September 2023 by Elisa Creedon
Hire new staff who actually WANT to work. I had to literally do their job today and help someone in line and inform a worker they were waiting to pay and be helped..all while the 3 workers were talking to each other at the front of the store.
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December 2022 by M SB
If there was less of a star I could give them I would as I am very disappointed with what my children had to go through today. Their grandmother took them to the station mall for an outing to visit their great aunt from BC and ended up at the station mall. The girls asked if they could go into Ardenes and look as this is one of their favourite stores, while the two adults chatted outside the store. The girls returned to my mother in law and her sister in near tears. They had been looking at items in the store and the girl told them they looked suspicious and were not allowed in the store nor allowed back. This is a12 & near 14 yr old. The explanation my mother in law got was they made to much eye contact and it’s policy, Im sorry if your constantly looking at me I will look back at you that’s just me. Not to mention my one daughter is diagnosed with anxiety and social issues, so this was great for her . So if that’s your policy to kick people with issues like this out by all means continue. Myself nor people I know will shop at Ardenes specially this location again, considering your claimed policy. Very upsetting for two young children. way to humiliate someone with diagnosed issues at a young age. Also what a welcome for an out of province guest, great impression Ardenes station mall.
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September 2022 by Janet Johnson
Awesome
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June 2022 by Acute Dispute
Staff were awesome. Helped me with what ever I needed then , found what I wanted they didn’t have so they found store that did and showed me how to get there definitely above and beyond from these staff
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June 2022 by Elaine Misson
Absolutely love this store. You'll Aways find something to buy even though you might only be looking that day. Staff is always friendly and helpful.
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May 2022 by Mia Dos Santos
Worse Customer Service. I've been an Ardene customer for over 15 years and I never witnessed such poor customer service in any other Ardene stores exceptthe one located in the Station mall in Sault-Ste-Marie. The so call manager has very very poor communication and no customer service experience...yelling and telling me to leave the store when you try to make a return. In this case the policy requires receipt, merchandise and.the tags....bought my girl a pair of shoes but they were to small...no tags no refunds nor exchange...ok...but why communicate the policies in that matter? Manager? Of what? Will not shop at Ardene any longer and I will post this negative review on every platform...don't expect any service...not sure the kiddos there received any customer service training!!!
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May 2022 by Morgan SB
If there was less of a star I could give them I would as I am very disappointed with what my children had to go through today. Their grandmother took them to the station mall for an outing to visit their great aunt from BC and ended up at the station mall. The girls asked if they could go into Ardenes and look as this is one of their favourite stores, while the two adults chatted outside the store. The girls returned to my mother in law and her sister in near tears. They had been looking at items in the store and the girl told them they looked suspicious and were not allowed in the store nor allowed back. This is a12 & near 14 yr old. The explanation my mother in law got was they made to much eye contact and it’s policy, Im sorry if your constantly looking at me I will look back at you that’s just me. Not to mention my one daughter is diagnosed with anxiety and social issues, so this was great for her . So if that’s your policy to kick people with issues like this out by all means continue. Myself nor people I know will shop at Ardenes specially this location again, considering your claimed policy. Very upsetting for two young children. way to humiliate someone with diagnosed issues at a young age. Also what a welcome for an out of province guest, great impression Ardenes station mall.
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April 2022 by Morgan S.
If there was less of a star I could give them I would as I am very disappointed with what my children had to go through today. Their grandmother took them to the station mall for an outing to visit their great aunt from BC and ended up at the station mall. The girls asked if they could go into Ardenes and look as this is one of their favourite stores, while the two adults chatted outside the store. The girls returned to my mother in law and her sister in near tears. They had been looking at items in the store and the girl told them they looked suspicious and were not allowed in the store nor allowed back. This is a12 & near 14 yr old. The explanation my mother in law got was they made to much eye contact and it's policy, Im sorry if your constantly looking at me I will look back at you that's just me. Not to mention my one daughter is diagnosed with anxiety and social issues, so this was great for her . So if that's your policy to kick people with issues like this out by all means continue. Myself nor people I know will shop at Ardenes specially this location again, considering your claimed policy. Very upsetting for two young children. way to humiliate someone with diagnosed issues at a young age. Also what a welcome for an out of province guest, great impression Ardenes station mall.
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April 2022 by Anna Smith
As much as I love this store and the products, the staff really couldn’t care less about you. 9/10 times they’re talking to each other while they ring you up and don’t acknowledge you beyond telling you the total. It’s been like this since I started shopping here as a preteen over a decade ago. It really makes me not want to go in.
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May 2021 by sherina patel
so/so feeling
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March 2021 by Armand Foss
I am a gay man
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September 2020 by Rose Foss
Every time I walk by It brings me joy and happinessAnd I’m a trans woman that’s in the process transitioning and I’m kinda nervous walking in there because I don’t wanna be judged
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September 2020 by Pauline B
Love this place it has so much in fashion and accessories as well as where I get ally boots, shoes, and summer foot wear.
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September 2019 by lil Emz
I love all the stuff from there!!!?
