Auto Repair near Russell, ON

“Ken is simply THE BEST. Gets everything done and goes with your budget. Always had top notch service and exceptional performance. I highly recommend Dropzone.His recommendations for your vehicle are no muss, no fuss. He knows what's best for your vehicle and will never sugarcoat it. Our vehicle is still running wonderfully, because he's on top of it. Thanks again.”

“Everything an auto shop should be! Honest and clear communication from Jodi and the rest of the front desk team, excellent workmanship and quality parts, and impeccable customer service. 100% recommend, such a gem in our community.”

“My first time at Auto-Tech. I drive in with a question about a noise under the hood. It’s assessed in 1 minute, then a fellow with tools comes out immediately and tightens not just the loose plug, but all of them. They sent me on my way… no charge! And that, my friends, is how you get a new regular client!”

“lol well this is a First possibly, But I wanted to write a review BEFORE my appt., Both times that I spoke on the phone with the (I assume owner) it was a very nice experience each time., So my hats off to you sir. I'm looking forward to my visit on Sat.Thanks,Art”

“A Seamless and Enjoyable Car Buying Experience at Embrun FordI recently had the pleasure of purchasing my third Ford Escape yesterday and I couldn't be happier with my decision. Having purchased two previous Escapes from Embrun Ford, I was eager to continue my loyalty to the brand and dealership. My experience this time around, however, surpassed all expectations, thanks to the exceptional team at Embrun Ford.Christopher Ward, the sales manager and a dear friend, made this purchase not only smooth but genuinely enjoyable. Christopher's deep understanding of my preferences and his unwavering commitment to finding the perfect vehicle for me made the entire process a breeze. His personal touch and attention to detail were evident in every interaction, reaffirming why I trust him as both a friend and a sales professional.I also want to extend my gratitude to Bruce Shannon, the Business Manager, for his expertise in handling the financial aspects of my purchase. Bruce's transparent approach and willingness to tailor solutions to my specific needs instilled confidence and peace of mind throughout the financing process.Richard, who introduced me to all the features of my new ride, deserves special mention for his thoroughness, patience, and ability to make the process fun. His comprehensive demonstration ensured that I left the dealership fully equipped to maximize the enjoyment of my new vehicle.Brigit Cullen's assistance in transferring my snow tires from my old Escape to the new one was invaluable. Her efficiency and attention to detail made the transition seamless, further highlighting the exceptional service provided by the team at Embrun Ford.Overall, my experience at Embrun Ford reaffirmed my trust and loyalty to the Ford brand, and I am thrilled with my new 2024 Ford Escape. I highly recommend this dealership to anyone in search of a personalized and enjoyable car buying experience, backed by a team dedicated to exceeding customer expectations. Christopher, Bruce, Richard, and Brigit not only demonstrated professionalism but also made the process fun and memorable.”

“Thank you Atif and team for professional, economical and efficient service. You delivered on your promise to provide prompt service and you were patient in answering questions. You were recommended by a satisfied customer and now I can recommend as a satisfied customer!”