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November 2024 by candace cunning
It was a fantastic day of shopping at harmony location in Oshawa.
A sales lady name Christina was exceptional .
She was so helpful and willing to help me select numerous items.
It was a pleasure meeting Christina. And will be going back for Christmas shopping.
Thanks again Christina
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November 2024 by Zairo De Chavez
Says they close at 9. But they close the store at 8:45pm
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August 2024 by Jinna Best
I came in for a bike repair. Darwin was very quick, efficient, and knowledgeable about fixing the issues. Thank you for being so helpful!
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July 2024 by RK
Worst customer experience. Very bad experience during return process. Online return policy and customer care says return can be made for lost receipt as store can retrieve the receipt with purchase date and card number however manager was unfriendly and avoid talking to us and finally declined the return after waiting for more than 60 minutes at store. I never go back to Oshawa Harmony sport check location and suggest customers to get email receipt even if cashier didn’t ask you.
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June 2024 by Muhamad Randy
The black guy who works here is so nice ..i don't know his name but his very helpful ?
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June 2024 by Cathy Carrigan
Purchased a bike on- line for my grandson. Picked it up on June 8th, Saturday afternoon around 5:00 pm. Picked up at Service desk. The service person I dealt with, who built the bike for me was very polite and professional. Was able to answer any questions I had and helped me take it out and put it in back of my SUV. Would recommend Sport Chec Service Dept for any issues with bicycles and other items which require servicing. Thanks, a satisfied customer
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June 2024 by Sharon Belland
Super clean and lots of options. Staff were friendly and helpful.
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March 2024 by Ashley D D
If I was writing this review a couple of days ago, it wouldn't have been a positive one. But the manager working yesterday and the bike technician that we had the pleasure of working with today was top notch ?. Thankful for you both and we will absolutely continue to shop there because of you both.
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March 2024 by Donna Gibbs
Staff very helpful. Some great sales
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February 2024 by Ryan LePage
Great customer service - shout out to Lee! Went looking for a new shoe for the gym, he was able to suggest a more comfortable shoe, that was also cheaper! Excellent help
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February 2024 by Eshaan Sharma
Olivia was extremely helpful and guided me well!
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February 2024 by Nick Streich
Brought my board in for a wax on Monday. Was told they have someone in to do it on Wednesday. Didn’t get done. Called on Thursday or Friday's and was told it was going to be done by 11 am on Saturday because they didn’t have a technician all week. Still not done. I just took it back unfinished. Don’t go here if you value your time.
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December 2023 by dominic dumenil
Horrific experience because of one particular staff who was so unprofessional. He was rude and not helpful at all when I hardly spend only 10 mins to select a shoe for my son. I went to the store around 8pm and I selected a shoe in 10 mins. This particular staff tells me finish soon we are going close the store shortly when the store actually closes only at 9pm. I requested him to bring me another fresh piece they had 3 in stock and he tells me no time to search I have other stuff to do. I was like WOW. My son and wife was walking out of the store disappointed.Now the TWIST: I walked up to the bill section I spoke to a young gentleman named KAIDON. I explained the situation and he apologized for what happd and said I will help you. He went into the store room and got me the shoes like in 5 mins while I reported the incident to the store manager. Everyone I interacted in the store less the 30 mins was so kind and helpful except one. I am not a person whom complains etc but I shared my experience because I don't want customers to neglect this store just bcos of one unfriendly and unprofessional employee. I would request and recommend the management to provide that staff with additional training and also check if he something is bothering him which is not helping him to do his job better. I saw the store manager provide instant feedback which I truly appreciate.The lady and the cash desk also apologized upon hearing what happd to me today. I thought I will never go to store again, but ppl like Kaidon made me change my decision. I will go back to harmony sport check and shop more. Finally one happy customer after some bad experiences. Thank you Kaidon. Keep up the great work!!Dominic Dumenil
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December 2023 by Carlos Jose
Great but return policy isn’t fair
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December 2023 by Gaurav Shah
Avoid this location if you need help in buying!!!Not sure why this location is worst. No staff really there. May be short staffed. After looking for someone to get help in buying skates, the staff member said he will page someone who can help in that area. Waited for 15 mins still no one. Finally left with no help to buy.Received excellent service at the Whitby location, where staff members reached out as soon as we walked in, if we needed any help.Drive of 20 mins to Whitby was well worth.
