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November 2024 by Greg Robak
Ghost Kitchen!!!
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November 2024 by Hien Le
anyon the shipping cost., sent the wrong address for pick up to Montreal, the customer lives in Toronto I called cancel many times for the order but I did not go to Montreal to pick it up I can not get refunded the full amount that is very bad service and I so disappointed
If do like that some day the Walmart online will closing no one can trust Walmart
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November 2024 by Mike
Finally got my online refund after waiting 7 weeks for it.
Good deals here but at what cost though???
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October 2024 by nam do
To whom it might concern,
I’m desperate & hopeless when I’m writing you this letter. I hope that a person with authority can actually help me out, because for the past 3 months, it’s not being solved.
I left 5 stars because I am a long term WM reward Master card customer, and this is the only issue I have had. I’m a father of a newborn baby, I can’t afford to pay the fraud amount nor keep paying the interest and minimum payment.
I really hope that our family can find the joy & trust that we had when we shop with you & using your product.
My last phone call with your security department (at 9:37am Oct30 Toronto time- 32 minutes phone call), I don’t know the person name, but she was unable to help me process some updates or even simple questions. She put me on hold over 11 times, even when I asked her simple question such as:” Can I give you the police dispatch incident number-just a second sir -she replied; Can you call me back with an update- just a second sir”. I’m urging to find someone who can help me, who has sympathy & understanding, not just repeating automatic answer.
These are screenshots of the fraud on my card, yes, it’s physical transactions. The thieves definitely stole my mails. (I used to live in a building in downtown St.Catharines, where mail box is located on the main road, and there are tons of criminal around that area).
They somehow requested Walmart Reward MasterCard to change the address on file- you can see it on the screenshot, which was not my address; they also changed the phone number on file and somehow access my card- either through apple/samsung Pay or they requested a new card by doing this. My card is now de-activated because now there was a new card somewhere under my Identity, with a different address and phone number( I don’t know how you would allow that).
The frauder spent almost $600 on my card on July 8th; since then, I have called your security department every week, sometime 2 times a week, but the same & only answer I received is:”don’t worry sir, it’s escalated to our supervisor, it’s under investigation and there is NOTHING TO WORRY ABOUT, and you don’t have to do anything.”
Yes, I sure am worried because I’ve been paying out of my pocket the interests & minimum payment on that $600 for the past 4 months. No one has the compassion & understanding, they all give me the same answer like a robot.
I offered to the support people :” is there anything I can do to speed up& help you with the investigation?”-“ no sir, your associate replied “. I continued-“Can I go to the merchant and they will verify me?” - “Actually you can do that”
So I called & went to all 5 merchants, the owner from 1 of them even spoke to you guys on the phone, verified and confirmed that I was not the person who processed the transaction, and the owner never seen me in his store.
I called again and updated, still hopeless answer. So I file a Police Report. The Officer advised me to let you guys know(which I did call) that they verified me, I was not the one who transacted on July 8th. They will go ahead and have footage for proof. The Police dispatch incident number is: 24-120627, Niagara Regional Police.
I hope you can find someone who is capable of helping me, who has the heart& compassion to look into this matter seriously instead of giving me automatic answer. I’m a father of a new born baby, my families are long term WalmartReward Mastercard customers, I love shopping here, used to love using the card, and still keep my hopes up to find the trust I had for your company.
I appreciate your time looking into this matter.
Thank you,
Nam Do-9059412298
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October 2024 by brent eves
I went to an open cash. Cashier said I'm cleaning the belt can you wait. I said yes no problem. When she finished she said she wasn't open anymore. I said okay where can I go. She said over there somewhere. No other cashiers were open. I said I don't want the self serve and she said I had too. I said I'm not making the purchase today then. I left the cart in place and staff swarmed me. I said no its my choice and she was rude. If she had of said at first she was not open I would of used self serve but she said she was open and I waited. Walmart should have its monopoly taken away and force to sell half its stores.
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October 2024 by Jacqui Johnson
These people have absolutely no clue about their inventory. The barcode made them big and now the barcode is just to say that there is inventory on any product. This is a LIE and they are so rarely correct or truthful about getting inventory that I am sorry to say that my dear Walmart is very nearly completely defunct
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October 2024 by Reynelda O'Toole
Not so good as it used to be
I go to Giant Tiger
Canadian
Always out of GV soda water
I told this many times
Prices are not on many many things
Poor Management
GT is much cleaner & cheaper on the whole
Your management is very poor
Thanks for listening
Many others say the same?
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October 2024 by Lynda Speciale
I had a terrible experience trying to return a defective item, which I had purchased only 2 months prior. The male Supervisor and the male customer service rep, should not be working in Customer Service at all. They have no idea how to treat a customer, especially a woman. The Supervisor actually told me that something that was on the monitor screen (which I clearly saw) allowing a Supervisor to over ride the 30 day refund, so that they could accept a return, was not actually there (because he removed it). Basically he lied. The man who called me from the head office many days after I had left a voice message at the Wamart Head Office, was no more helpful. Be WARNED do not purchase any appliances from Walmart, as they will not stand behind defective items that they might have sold you, even if it was only 2 months prior. Shop at Canadian Tire, as they have a fair return policy.
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October 2024 by N
How is it this company doesn't have an app or something to view and pay bills other than a website that never works. I can never see anything. They tell you to clear cookies and stuff like it's your fault. I just got a brand new phone and can still not view anything. This is completely bullshit as it's been like this for a year. What kind of company runs like that. Give paper statements or fix the issues with it. Get on the time and make an app or something. Worst credit card company customer service ever. Can't even try and help yourself. Just always locked out. STUPID!
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October 2024 by Sharon Rose
I want to leave a review that does not reflect good pharmaceutical procedures in a pharmacy. I have had my perceptions in the pharmacy in wasaga beach Ontario. For over 2 years now. I am a retired woman whom also deals with chronic pain. I have called the pharmacy faithfully at the end of the month to make sure my blister packs and my pain meds are ready together, as it's quite painful for me to get out and pick them up. For 2 years I have been told they are ready and for 2 years I get there and they are NOT ready. After giving them patience, after getting all the way home and perceptions are missing I am switching pharmacy's what took me so long.
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October 2024 by Sonia Agon
I never received my package
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October 2024 by Abid Mir
For over a year I have provided feedback at the store, and have unsuccefully tried to see the Manager, never available. At the store located at 1070 Major MacKenzie Dr., Richmond Hill, Canada, for over a year, shopping baskets are never (say 99% of the time) available for customer use. Upon my reporting the issue at Customer Service yet again today, I was given a 25 minute explanation that the baskets are short in the store because they disappear, insinuating that customers steal them! Today, I found that the baskets that used to be available for customer use in the past are now available (used) for sale! This perhaps is a company policy. However, (and it may be my wild imagination) I wonder if the store is purposely not placing the blue shopping baskets for customer use forcing them to purchase the ones now placed for sale only? In any case, the issue of non-availability of baskets is chronic at this store causing inconvenience, thus not my preferred store any longer.
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October 2024 by S Lee
Re. Store 1116, Roshak?Roshnak? & the team
This store has been destroyed since a few years ago w new hired employees/cashiers/customer service staffs/managers. Here are the details my family, World Reward MC clients have experienced at this store while living in Bayview glen community for over 15 years.
1 Self-checkout staffs
We usually pay at self-checkout in order to avoid cashiers' frequent mistakes, wrong charge or failure adjusting coupon discount.
They call short 'Next!'. We are NOT their students or children but customers. We are to expect “Next please” after the long waiting line. Comparing to other stores they are far from appreciative attitude on customers. Their job is to help customers on using checkout counters easy and to release the frequent red lighting by malfunction/over sensitivity. Some of employees interfere pushing customers faster check out not allowing double check scanned items ourselves, or others are too busy chatting each other to help customers. They often take offensive attitude as 'family(?) group' against customer protecting themselves each other. It makes us feel impressive self protection rather than work or service on customers at their position/responsibility. They should stop making customers annoying or frustrating at self checkout. We help ourselves. They are expected to approach when help requested. That is the one of the reasons why self checkout counters are open in business operations.
2 Slow, sluggish & untrained customer service staffs
Hardly return/refund within expected time line. Obviously there are shown many flustered new staffs at 'Customer Service'.
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October 2024 by L L
I lost $900+!!! The system canceled my order and sent me an e gift. I checked it IMMEDIATELY once I received the email. The balance was $0. I kept calling them for one month, but the response is that once they send it out, they are not responsible for that. However, there is even no transaction history on the card. Important thing it was $0 when they sent it out, but the headoffice agent was very rude, refused to provide any details.
She advised me to file police report, and the police told me there was even no transportation history that must be an error within walmart. Are there any departments to investigate this matter??
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October 2024 by kunal sinha
Good place to shop
