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September 2024 by Helen Kennedy
Really Toronto, I'm ashamed of how dirty the pick up area is at A outside the AC arrivals terminal. Empty drink cartons and butts everywhere. We can do better. Unacceptable.
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June 2024 by B1248 Carrot
WORLD CLASS CITY ? YYZ T3 Arrivals West entrance washroom by elevator. Look at the mold on the water fountain. Absolutely disgusting. That's not been cleaned in months. I'm reporting it to the Peel Region Health Inspection office.
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June 2024 by Shezad Ahmed Khan
Beware of Wheel chair handlers, They could steel your full carry on if your parents are travelling alone. It happend with me at security check point.
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May 2024 by Bob Beattie
With all of the bad press that this airport has been receiving recently, I wanted to recount a very different recent experience i.e. the service that I received just last week was exemplary - everyone from staff assisting customers on the floor to the staff working at the food kiosk were both professional and friendly.
Thank you!
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March 2024 by Tom Krzyzanowski
Worse airport I’ve ever been to. I don’t understand how they can even call themselves a world class international airport. Should be named the Mickey Mouse Airport. The lounges are awful, never enough people working security and customs, literally takes hours to get through. Security machines are outdated - literally every airport I’ve been to recently has the latest technology (no need to remove shoes or laptops, etc). I just landed at the 2:30am and was instructed by my airline via text to proceed to gate F. Upon arrival it was closed, not a person in sight except for other travel res sleeping on the ground. You’d think in k they would have some sort of lounges. Finally found some employers and got 3 different stories on when connection gates open. Some said 3am, some 4am and some 5am. I’m honestly too tired to even go on with all the issues at this hole you call an airport. Might as well be in a third world country.
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March 2024 by Syed Raushan
Terrible airport
Our flight landed on time but the assigned tarmac was occupied and we waited an hour and thirty minutes
The captain said there was only 2 toe truck to push the plane
Feb 16 2024
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January 2024 by Paul Mangion
This airport cannot even put enough comfortable seats for people who gets stuck in this airport waiting for a connecting flight. World class airport. Not!
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January 2024 by Usman Naseer
Great training areaMy daughter is trained here
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December 2023 by Sandi Boodoo
Disgusting airport. So unorganized and extremely rude and ignorant staff. Will never travel through this horrible airport.. not sure how they are still in business.
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October 2023 by Denis Cartwright
Not clean, VIP Longes are very messy. No one speaks french, our second official language.I am ashamed of Pearson airport.
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October 2023 by Carol Mills
so many things need to be fixed, from moving sidewalks and escalators,
long walks when not working.
The People are always friendly ???
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October 2023 by Ceci Hong
Renovated parking lots and electric changing stations
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October 2023 by Egflier R
Best place and have everything.. Just don't be shy and ask reps for particulars..
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October 2023 by Jyoti Johar
No waiting
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October 2023 by Raj Persaud
GTAA - Pearson international airport needs a smoking section airside like the rest of the airports in the world.