“Today, I had the best customer experience at the store. I’m 33 weeks pregnant and came to the store for an outdoor umbrella. Sam promptly received me in the patio furniture section and helped me find everything I needed. When I asked about the weight of some items I was purchasing, he immediately said that they were heavy but that he would help me load them into my car. As an expectant mother, it was more than I expected and went far beyond the customer service we usually see around. Please recognize Sam for his exceptional costumer service.”
“Doing my home renovation and bought lots of things. Absolutely everything priced here is cheaper than any other of there competitors. You don’t have to ask to price match. Staff is very knowledgeable even for a non professional like me. Highly recommended”
“Definitely the best Home Depot in Brampton. The excellence in customer service began from the moment we walk through the door. I was energetically greeted by Marc with a friendly hello which made me feel so welcomed. I was so taken back by his friendliness I had to double take and ask if him if the greeting was ment for me. We live in such a fast paced, self centered world sometimes we forget the kind gestures and simple greetings can fill ones soul with so much joy. I was also quiet impressed with Meca who took the time to say goodnight to my 8 year old daughter, that was several steps behind me pushing the shopping cart like a little lady. Showing respect for a child and indirectly teaching our children morals and values by saying a simple good night will help us as a community live better together. Your customer service is a 10 star! Theses are model staff! Thank you, for your kindness and generosity during our visit. We will certainly return.”
“I love Home Depot with a passion. This location is lovely and perfect for 90% of things. There’s a few managers here and all are amazing EXCEPT for Lorita. Lorita is a very dismissive and rude and impatient worker. I don’t mean to be racist or anything but her behaviour is very ghetto. She does not belong as a customer service worker much worse a manager. I had a problem with a return and she barely listened and just said we don’t do that here and LITERALLY walked away. Like that’s never happened ever to me as a customer so I was extremely shocked. The next day I came back to ask another manager, Jeff, and he explained everything so well and actually listened and helped. The answer was the same and I was so okay with it but the way it was handled by Lorita was so low class. She does not deserve her position as this company is prestigious and she has a terrible attitude”
“The only reason I’m giving 5 stars is not cause home hardware is particularly good or bad it’s cause of an employee Paul. I went in not sure how I was going to tackle the project at my house regarding a plumbing project. The guy was like the dad I never had lol he drew diagrams out for me explaining everything from beginning to end on how to complete the job, I went home confident, I didn’t need to refer to YouTube or anything. The job was completed no leaks. Home hardware Georgetown got a customer for life after that.”
“I am a regular visitor of the Home Depot milton. They are very nice and helpful and also budget friendly.
I wanted to especially call out Rajesh from the appliance department as he helped us with choosing and refrigerator and rangehood. He is very knowledgeable and does not pressure you into making a decision. Highly recommend him and home depot milton to all miltonites!”