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October 2023 by Sunshine superstar
Junkie clothing with cheap fabric used for most of what they sell
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October 2022 by Tori Zimperi
My kids love this place. The Staff is always friendly, helpful and kind. We have had nothing but great experiences here. The clothes are cute and affordable. They have good deals going on quite often like BOGO half off or a decent clearance section. My kids love the cute critter hoodies and onesies. The clothes are pretty good quality too.
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May 2022 by Luana De Masi
If I could give zero stars I would!! Head office has the worst customer service i have ever experienced!! Save yourself the trouble and don't shop there. They do not care about customers.
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December 2021 by Calla Hamerton
Store was clean and well stocked. The cashier was in training with her manager, both were very nice and still kept up with line flow. My husband and I came back in seeing if they had smaller sizes (discontinued toddler 2 years ago sadly) but we were greeted quickly with concerns which we didn't have. Staff was so nice and friendly even though the place was super busy. Plus of course great deals ;)
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October 2021 by Helen Murphy
Lots of sales and employees quite helpful and pleasant.
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October 2021 by Mark Levangie
Great prices, great sales and good products.
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September 2021 by assis rodrigues
Amazing place to shop for your kids, great prices and beautiful clothes, my baby girl looks like a little Diva.
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July 2021 by Amy McCabe
Sales were great,Store was well organized and maintained.However you need to watch as your items get rung through as the cashier doesn't scan the items as per listing.Some outfits had tags of $10 and was charged $15 , other deals were 50 - 60% off but rung through as 40%. Even when the sign was pointed out to her, she refused.
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July 2021 by Shona Francis
I absolutely love that store. All my daughter's clothes are from urban kids. Amazing prices.
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October 2020 by Jonny W.
So horrible mannequins wearing masks!
August 1st 2020
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October 2020 by Aubrey Reid
You can always find some amazing deals in here.
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October 2020 by Lynn Nettleship
So I do love this store but I will never shop in there again because they do not refund you the money even though you just bought the wrong size with the receipt. They with give you a gift card but for a company to do this it's not looking after their customers. The staff are amazing but the policy of the company STINKS. Please can your head office revisit this
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October 2019 by Beverly Justin-Superville
Friendly staff ...prices are really good
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October 2019 by Victoria Potter
Love their kids clothes
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October 2019 by Pinar Tekin
I was in the @urbankids to change size of the clothes. The first thing that I asked if I can change them by giving the receipt. They said say. So I spent my time to find something for my kids while they were waiting in the car. At the end I turned back to the first point to competle the process and then I told I can not change them since it was bought in different method. Started to ask many questions. Who bought them. Do I know the name blabla on the invoice. I told them they were gift. After some discussion I could not change the clothes.So upset since I spent my time for nothing although I asked at the beginning. When turned the car seeing my kids nervous and crying and an angry husband. That's very much for making my day !!!
