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June 2024 by Kelly Curtis
I cannot speak highly enough of the exceptional service I received from Carstar! After an unfortunate incident left the hood of my car covered in unsightly spray paint, I was at a loss for what to do. Thankfully, a friend recommended Carstar and assured me they were the best in the business.From the moment I contacted them, I was met with professionalism and a genuine commitment to helping me resolve the issue. The staff was incredibly friendly and understanding, immediately putting me at ease during a stressful situation.When I brought my car in, the team at Carstar wasted no time in getting to work. They thoroughly assessed the damage and explained their plan for removing the spray paint. Throughout the process, they kept me informed of their progress and ensured that I was comfortable with the steps they were taking.I was absolutely blown away by the results! Not only did they completely remove the spray paint from my car's hood, but they also restored it to its original pristine condition. It looked as if the incident had never happened in the first place! Their attention to detail and dedication to quality craftsmanship were truly impressive.In addition to their outstanding workmanship, the entire experience with Carstar was smooth and hassle-free. They completed the job in a timely manner, allowing me to get back on the road with peace of mind.Overall, I couldn't be more satisfied with the service I received from Carstar. They exceeded my expectations in every way and turned what could have been a major headache into a stress-free experience. I wholeheartedly recommend them to anyone in need of automotive repair services. Thank you, Carstar for your excellence and professionalism!
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May 2024 by LUMA ALAMERI
Beyond any expectations. I had very pleasant experience with them, professional in every single detail.Thanks a lot
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March 2024 by John Messina
Team at carstar in ancaster did a great job with my crosstrek repair thanks to Jess and Mariane keeping me posted with updates along the way I would recommend this shop for body and paint work even if you need mechanical work as they have all the right connections to make your car brand new as the day you bought it. Thanks John M
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December 2023 by Paola Miceli
Brought my car in on a referral from a mutual friend of mine and the owner of this shop. I wish I hadn't. I'm a single mom of 2 special needs boys and my time is scheduled and limited. I brought my car in after a car hit me and then took off. Joe took pictures of all the damage that I pointed out plus what he saw. They had my car for 3 days. When I picked my car up I made the mistake of assuming they completed all the work needed which was photographed by Joe. You can imagine how annoyed I was when I got home to see the paint chip was not fixed at all. Instead of simply acknowledging that he (Joe) made the mistake of not communicating properly with whoever was doing the work and apologize he instead was incredibly rude. He then proceeded to lie and say he never took pictures of the obvious missing paint that i pointed out to him and my mother.My time like everyone else's is precious and valuable. I didn't appreciate it being wasted. To top things off I accidently left my son's handicap placard( this is my fault. I know but who takes a handicap placard?!?!) in the rental that was provided by the shop through Hertz. That conveniently was no where to be found. I'm only left with the assumption that it was taken by either the shop or the rental company. If I could give this place a minus rating I would.
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November 2023 by Ross Christopher
Always a pleasure working with this location, the staff are very friendly and the paint work they do is top shelf! Thanks to Joe, Fred and the crew!
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November 2023 by Ryan B
Courteous and professional throughout the repair process. Always very quick response and regular updates. The repairs themselves were done to the highest standard and they also cleaned the entire inside of the vehicle. A++ service. Thank you.
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November 2023 by r Lala
This business is amazing from start to finish.. they ease your mind about fixing your car..they are kind, knowledgable and efficient..I have been here 3 times.Highly recommend
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November 2023 by T K
Very professional and friendly staff, great communication, repairs were completed within timeline outlined by staff and vehicle was returned like it was new - vehicle cleaned and interior detailed. Highly recommend!
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October 2023 by Aleyda García
Excellent ??
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September 2023 by henri
Best value lifetime warranty... excellent workmanship.... use only uses quality partsThey don't cut corners... they only do quality repairs with lifetime warranty....
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August 2023 by Gail B
Great friendly helpful service. The work looks great!! I would highly recommend.
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August 2023 by Peter Bulthuis
Very good experience with this Ancaster branch of CARSTAR. Delightfully professional and expeditious, from the office staff through to the shop. The work as quoted was completed in a rather timely manner; the results of their labours were quite stunning. I do recommend their travails for all car body needs.Services: Painting
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August 2023 by Nicholas Ferretti
Always the best service from Carstar Ancaster!
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August 2023 by Heather Daskaluk
From first contact to picking up our vehicle the service was excellent.Services: Painting
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June 2023 by Mihai Meiler
PerfectService: Painting
