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August 2024 by Kimberly Arnold
The veterinarians at Nichols Hills Pet Clinic are highly knowledgeable and compassionate. They treated my pet with the utmost care and made sure to keep me informed throughout the entire process. It’s evident that they genuinely care about the well-being of the animals they treat.
I highly recommend Nichols Hills Pet Clinic to anyone in need of veterinary services. Their commitment to excellent customer service and top-notch animal care is truly commendable. I will always bring my pets here to see Dr. Robertson for all their needs.
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August 2024 by Linda Lee
Dr is caring and knowledgeable. She loves my dog more than I do. She prescribed the proper medicine and now my dog is doing very well.
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July 2024 by Charles Parker
We love NHV
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October 2023 by Russell Oxford
Dr. Robertson is the best!
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September 2023 by Jodi Morris
I have gone to NHV for years.I took my dog in recently for annual vaccines where he caught an upper respiratory infection. When I called back for help with his sickness they were short with me saying my dog didn't catch it there. They did offer "cough pills" that they charged me for. I ended up taking him to another vet, after 4 days of non-stop coughing & hacking, where he was diagnosed with kennel cough. It cost me almost $700 to test, x-rays, & meds. When I told NHV about the positive test, they front office guy said he would make sure the vet knew about it. I never heard from anyone!It's pretty clear this vet does not care about my pets. I will not return.
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September 2023 by Sam K.
By far the worst pet clinic in the state of Oklahoma. My 6 week old puppy needed his first round of shots and I was expecting to pay somewhere between $50-$100. I dropped him off at the clinic and within 30 minutes of dropping my puppy off a staff member called me to ask me word for word " how much are you wanting to spend today?" The whole staff is trained to con people. The lead Dr. Staci Robertson is a crook. She has no idea what she is talking about and is just as greedy as one can get. All she does is up sale you on expensive unnecessary examination fees and lies about what truly needs to be administered. I don't recommend this place to anyone and I'd strongly advise you go somewhere else. You will regret coming here. If I could give zero stars I would.
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June 2023 by JoAnn Owen
So grateful, they took my dog in back and cared for him special.
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November 2022 by Kim Edwards
Had been going there for 20 years, Dr. Bowles was great. Since then the service has become less than favorable. Money seems to be the motivating factor.
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November 2022 by Bob Doled
Had been going there for 20 years, Dr. Bowles was great. Since then the service has become less than favorable. Money seems to be the motivating factor.
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October 2022 by Caleb Mahan
Great place and very caring staff.
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August 2022 by Auri Pacheco
My baby girl Sophia absolutely loves it here and so do I. I do miss Dr B but the new vet is a sweet heart and knows what she's doing and has taken very good care of my baby girl!!
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February 2022 by Loosen The Grip
This place is notorious for being so busy it affects customer service and care. I called last week to just ask a question, and of course, they wanted me to bring my dog in. Fine. They told me they’re only doing curbside appointments. I told them I’d figure something else out. The world has opened back up, so why are we still doing this? I think they got comfortable with not having to deal with customers and it’s easier for them just so see the dog and send it back out. My dog isn’t an item to be dropped off. She gets very anxious the minute we pull up, because she knows where we are. I want to be there with her every step of the way. If it’s something like a surgery, I understand, but not a simple appointment. More importantly, I want to SEE my vet. I want to ask questions, and explain to them what happening to my dog. I’m not gonna give a list concerns to the vet tech and hope she remembers to ask them. I’ve been taking my dog here for about 7-8 years. This is a little ridiculous that they’re still doing this. I’m gonna go somewhere else.
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October 2021 by Brent D C
After two visits for diarrhea and nausea where we explained the difficulty in getting this dog to eat oral medication due to the nausea our problem was not resolved giving us 7 days and nights of the continued problem where we tried to contact them on a Saturday and a Tuesday where the call rolled to another clinic and due to the fact that they refused to provide another form of medicine for a dog with nausea we have decided never to return to this clinic. This clinic used to be open on Saturdays when Dr. Bowles and Dr. Johnson were the vets. There has been a clear change under the new vets. None of the front desk staff seem to be the same either, which is a shame as well. I miss Doc Johnson and Doc Bowles!
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October 2021 by Lori Scott
Great experience! Dr. Craft was kind and allowed my dog to have a peanut butter treat during his exam. The office staff was amazing. It was easy to schedule and they called my previous vet for records to ensure our dog was getting the best treatment!
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October 2021 by Shannon Friedman
We’ve been going to NHV for years. We loved Dr. Bowles, and we’ve been very happy with Dr. Robertson since they brought her on several years ago. We were sad to see Dr. Bowles retire and miss some of the front desk staff we knew so well…and the curbside drop off/pickup can be cumbersome, but I trust this too shall pass. Bottom line, our pups are still getting excellent care. One of our dogs recently needed emergency surgery and they got him right in and took care of the problem. They communicated with us throughout and made sure we were comfortable with his after care. The staff even called to check in on him while he was recuperating at home. THAT is what makes this place great. I feel like they actually care about my dogs.
