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June 2024 by Jason Brockway
Old shabby store, The carpet was worn and nasty and obviously had not been cleaned in years. the ceiling was looking like someone had thrown coffee up there, (See attached Pictures) The employees were discussing something inappropriate within ear shop of the whole store.
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May 2024 by frizzlefry176
I’m standing outside Gamestop’s locked glass doors at 8:27pm. Tried calling for the past hour. Online says they close at 9pm on Fridays, I’m just watching as a lady talks to the employees. They won’t answer their phone. Just sitting there… talking to themselves and their one friend “customer.”
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March 2024 by mohammad bhuiyan
Guys, please believe me when I say this. This was the most disrespectful place I ever went to. I have been owning my own businesses for 31 years, running 5 different corporations and many locations. From my experience I can tell u this, very bad place to go to. Don’t spend your money there, give it to someone who deserves it. I went in there, my wife had my reading glasses, went to a different place to shop. I needed to pick up a gift card for my son, couldn’t read anything so there for I took a picture of a Visa card’s back side to read. Store Clark ask me what am I trying to do. Innocently I told him, I don’t have my reading glass with me so I am taking a picture of all the specifications in order to be able to read. This guy didn’t tell me anything about no picture policy. I didn’t see it anywhere in the store either, but he went in the back and told this elderly woman, I am guessing she is the manager comes out of the back of the store screaming saying get out of her store. I was trying to tell her I wasn’t trying to take photo of her store, I was simply trying to read the back of the card by zooming it. Who is going to listen to whom. I was never been this embarrassed in my entire life.
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November 2023 by Elvis Velez
Got sent over from another store only to arrive and said they closed the store at 8pm. Very sad when Google and the other store are open to 9pm ?.
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July 2023 by Jazmin C
closed 40 mins before 9
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June 2023 by Randy Seresinhe
I have been feeling a bit down lately, so I wanted to do something that brought me joy as a kid, that I haven't done since I was younger. I decided to attend the midnight launch for The Legend of Zelda: Tears of the Kingdom. I called ahead and talked to Gina at Penn Square Mall, located at 1901 NW Expressway, Oklahoma City, OK 73118. I asked her how to go about the process for the midnight launch because I haven't been to one since 2008. When Smash Bros Brawl was released. She told me to bring my pre-order receipt to the location I pre-ordered from, which is the address I just mentioned. And they would give me a ticket for the event. The event would not be held at that GameStop, but would be at a location close by, located at 1841 Belle Isle Blvd, Oklahoma City, OK 73118. I then called the other location just mentioned, to verify the process. I simply wanted to be sure of what I was instructed to do. I was then given conflicting misinformation. I don't know who was on the phone because they never bother to identify themselves. I was told that each GameStop location was hosting its own individual midnight launch for the game, and that I needed to bring my pre-order receipt to the specific location where I pre-ordered to get my copy. This contradicted what I was told during my first phone call. These locations need to communicate more consistently and clearly with each other. I went to the Penn Square Mall location in person to speak with an employee to avoid any miscommunication. Gina helped me with my questions and assured me that the initial instructions I received were correct. I could tell she was tired of answering the same questions from Zelda fans over and over again lol, which is understandable. I just wanted to thank her again for the clarification. Gina is always great at holding a conversation. Being a Pro member, I visit this location at least once a month, and she's always cheery and bubbly, but today she seemed a little less so. Gina, if you're reading this, keep your head up. You're a great employee. As for the folks at the bell isle location. They make me want a game pass subscription.
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March 2023 by Sylus Boykin
Laura is a great person and sales woman and she was very helpful and informative and you can tell she cares alot about her job and what she does. She deserves a raise for sure
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March 2023 by Jason Fourkiller
More than just video games.
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January 2023 by Tyler K.
The employees are extremely rude, not helpful and blatantly not nice. The prices are also well over normal retail prices of other stores. They also say they price match which is simply not true and when asked if they do they just laugh at you. Overall I would not recommend them and especially not here.
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January 2023 by Bri Thurman
Gina was very helpful and friendly! Even with the holiday rush, they were upbeat and had a great attitude!
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October 2022 by Joe Smith
I prefere to go to this location, but I don't care for most of the people that work there. I can not stand to listen to them give the whole sales pitch when someone inquires about a ps5. I want to interrupt them and tell the customer to buy it from Playstation direct..
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October 2022 by Kevin Schimmel
This location always stocked with great stuff and the employees are always very helpful.
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September 2022 by Von A.
Jumped in for a quick purchase but found more to look at once inside the store. Only two ahead of us when we were ready to checkout. Little guy was waffling between games and having a difficult time deciding which helped the line grow very long. The associate was obviously nervous and made a quick joke but we greeted him with a casual disposition and he seemed to relax a bit. Pro tip folks when shopping with littles: decide what you want before you get to the register. Helps everyone!
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August 2022 by Jon Ybarra
Just needed an old wii game, they had it but it took some digging! Saw more butt crack than I would have asked for, but there are plenty of other distraction items
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August 2022 by Daniel Sharp
Took my daughter here multiple times to buy Razer gear and to pre-order the new Pokemon games. I love their selection of games and gear, and my daughter loves that they keep Pokemon plushies in stock. Zoe helped us last time when we pre-ordered the games and she was super nice! all the workers I've deal with their are super nice. I live in Edmond, but will continue driving out of my way to this store for the service I get.
