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June 2024 by s headabove
Had a reservation for U-Haul truck. Showed up and said they didn’t have one for us and that we must be at the wrong location. We were at the right spot. Big boy was wrong. Wouldn’t do business here!
Reply: my wife called earlier this morning and talked to someone about the rental for today. And someone from the U-Haul office just called and asked about the rental as well and was unsure why we were not able to rent a truck. I don’t know
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June 2024 by Trina Klaus
DO NOT HAVE AMERICAN STORAGE AS YOUR STORAGE!!!! First of all, they make you pay for insurance for stuff you don't need to be insured. The driveway has BIG pot holes that you cannot avoid. It can ruin your car, they don't care, but yet your paying all this money. Then here is the kicker. I had payments that were automatically taken out. My payment was paid on May 9th and I no longer needed the storage, and cleaned it out on May 17th. I called today to get some money back because I paid till June 9th. They will not give me money back!! James, who was there, told me I will not receive any money back because they only do 4 days and I missed it. I asked him, so I paid for a month that I will not be using? He said yes. They will STEAL you blind!! DON’T EVER USE AMERICAN STORAGE FOR STORAGE!!
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April 2024 by Michael Peterson
Big guy with the beard thank you storage was ready gate code big clean storages clean, 2nd month now no problems like it manger very helpful took time out jumped my battery was dead thanks again #7
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October 2023 by Savanna Rayne Barnes
Gate for access hardly ever works.Edit: I appreciate the response from the owner. They were very quick to return my messages and calls. Changing review to reflect my appreciation from one star to 4 stars.
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August 2023 by Paul Santos
Can’t get anyone to answer the phone
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August 2023 by Nelson La Salle
Friendly service and safe place for your stuff...
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October 2022 by Kasey Dutton
Rented a unit for two years, went into my unit just yesterday evening and saw TONS of rodent droppings all over my things. Owner never mentioned that we would need traps or anything like that. When I called, I was told it's "just the storage unit business, we don't do pest control". Just be aware that they have rodents in here, and they will eventually get into your unit. The lady is incredibly kind, however, and even went as far as to make sure I had a unit close to the cameras in case anything happened. Safety is a concern for her, which I appreciated.
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September 2022 by Eliza G
I let them know I was not working and could not pay. That they could do what they needed to with my stuff.They ended up taking 80 dollars from me which I didn’t have and made my account negative. So now I’m having to go through my bank to get that reversed. Don’t be shady, if someone tells you what’s up don’t go forward and cause more issues.
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August 2022 by Elo G
I let them know I was not working and could not pay. That they could do what they needed to with my stuff.
They ended up taking 80 dollars from me which I didn’t have and made my account negative. So now I’m having to go through my bank to get that reversed. Don’t be shady, if someone tells you what’s up don’t go forward and cause more issues.
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August 2022 by Elizabeth Gates
I let them know I was not working and could not pay. That they could do what they needed to with my stuff.They ended up taking 80 dollars from me which I didn’t have and made my account negative. So now I’m having to go through my bank to get that reversed. Don’t be shady, if someone tells you what’s up don’t go forward and cause more issues.
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March 2022 by Arlene Amos
Mom rented a uhaul from this location. When she went to return it they weren't there. So unprofessional.
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September 2021 by Candy Cook
Debra is awesome... very professional at all times. Keeps facility very neat.
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August 2021 by Melissa Shavers
this place was amazing ! Great customer service an Ms. Debra is Heaven sent! She was able to help me out an make my experience memorable! Highly recommend!!!
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August 2021 by Kathie Baker
Debra, the manager, is an awesome on-site manager! While this is an older facility it is always as clean as possible and feels very, very safe!
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May 2021 by Sarah Potter-Buchanan
Need a storage unit they have great cheap prices and they are secure and I love Debbie even tho I only know her over the phone she's a superb manager
