-
February 2024 by Todd Mason
Was fast and easy
-
February 2024 by Deborah W.
I was in dire need of a refrigerator, and was treated horribly by their so called manager. I called and a refrigerator was delivered the next day, and after about 6-7 hours my husband noticed that the milk was not cold enough. so he proceeded to adjust the temperature. We thought everything was a go, while my frig was being fixed. That evening I walked into the kitchen and saw roaches coming out of the back of the frig. What a horror, it was too late to call, so I called the next day, and the manager had the audacity to say that it was my fault because I didn't ask for a new frig. I told the manager that I was never given the option and he didn't even apologize. I had to call Terminex to take care of the situation and they did. The manager said Home office would get in touch and they never did. I had to call several times only to find out the original report I made was never filed properly. Thank you to the following CSR because he filed the report properly. And You would think that Rent a center would offer their insurance to cover the cost of the exterminator, but no I had to ask about how to proceed so they could cover the cost. The manager then said it was out of his hands-some manager!! I called their insurance company several times and spoke to a CSR and he stated that he would take care of it. Ha I only received partial payment for the extermination services. What a disappointment this manager is! He is supposed to lead by example, as well as make sure problems are solved, well he did neither. He didnt even make sure that the refrigerators were cleaned-I saw the frig that was at my house, two days later with a note that said, "Needs to be cleaned" What a poor example of a manager!! You should be fired
-
February 2024 by Ransin Perkins
It was amazing they are all so kind and polite.
-
January 2024 by Fat Baby
I love it
-
January 2024 by Zach RYAN
very great service
-
December 2023 by Ashton Green
As usual, they were help and flexible. I've never had a issue and will aways come back!
-
December 2023 by Just “KiaLez” Me
Drake was amazing and I appreciate all his help!!
-
November 2023 by D. Naize (Semi.)
Fast easy approval. Great rates and prices.
-
November 2023 by Laurie Murdock
Awesome to work with. Friendly and make it work
-
July 2023 by Ashley Putney
Everyone was super nice and so helpful! Everything work’s wonderfully!
-
July 2023 by Denise Gonzalez
The product I rented was functional and I never had any problems with it
-
April 2023 by Mr. Smith
At 7:50pm Southbound I35 in Norman the driver of a small RAC box truck was blocking the passing lane congesting traffic, then decided to start going 20 over and drive reckless. They also flipped off a car when they told them to stop blocking the lane and continued to swerve all over the passing lane going 15-20 over the posted limit. This is an aggressive driver and you should rethink letting him into people’s homes. Bad look for the company.
-
February 2023 by DEVIN “HOLLYWOOD” DAVIS
Not in very good the one thing I tried to get that was online was told by the store manager in Norman ok that he wasn't going to fill my order for me because he didn't have time and to pick something they have in store or else I could go somewhere else because he has better things to do
-
February 2023 by candace Gerhart
Everything is great after i pay my washer and dryer off i want a vanity table i saw
-
February 2023 by Kaden Drake
I had 1 question and asked how much it would be to buy my order and was just told NO! I couldn’t but it with no reasoning or speaking to the manager! They also have false advertising! Don’t recommend. Have a great day.