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June 2024 by casey cook
went into the store and got a new phone. the lady that helped us was nice but she did not allow us to set the phone up in the store and skipped all sections at the beginning of the set up for us to input our information to allow us to transfer the data from one phone to another. Which led us to spending the next 3 hours trying to transfer all the data from the old phone to the new phone. We didn't figure this all out till we factory rested the old phone and then was able to transfer data since we could actually start from the proper step. also the lady that was helping us could barely see the phone and computer screen. We will most likely us a different store from here on out.
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June 2024 by Rowdy Boy
Worst place ever. Metro service is by far the worst. I tried them for a week, and just ended up with high blood pressure. The employees don't know their job. I can tell Metro has a high turn over on employees, because there's always someone different working. Not to mention metros employees dont attempt to help, just sleep. People please stay away from Metro, and Boost if you can.
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June 2024 by Michael Oneal
Pretty sure i cought H.I.V from cynthia in there bathroom
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January 2024 by Donald Booker
1 of the most underrated Mobile Phone Companies around. Check them out!!
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January 2024 by Tina HudsonSpain
Customer service at stores very slow and at times frustrating but customer service centers ( that you call into ) are amazing! Service is great I highly recommend them.
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December 2023 by Sarah Hardie
Had very great service here and Adriana is so very nice. Definitely will be coming to this store more often. She treated me and my family as family which is so very nice.
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November 2023 by Sacha Cox
Jose Has the best customer service i've ever seen he is very patient . He goes out of his way to get the problem resolved. Hes more than willing to get on the phone and spend as much time that is needed to get the problem resolved i mean, this young man is amazing. And he is the reason why I come to this location.
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September 2023 by Kristyna Sanchez
I just want to give a shout out to the young lady and gentleman that work there. They are absolutely amazing!!!! Answered all the questions I had and set me up with the items I needed!!!
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August 2023 by Danielle Harwood
I would have liked a wider selection of items. You sold me a phone you didn't have all the gear for. They did find a store 20 minutes away that had it before we completed the sale. The folks here knowledgeable and kind. I do recommend this store location. Maria and her husband were great.
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July 2023 by Sunshine Rivas
I've been waiting for 20 minutes, it's still closed.
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July 2023 by Tania Zelaya
terrible service
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July 2023 by Jim Paxton
Very good customer service.I will be back.
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March 2023 by Gabby
Maria the store manager and Jose were really helpful with all my questions and they had very good and helpful customer service and I will also be coming back and i will tell all my friends and family about the store in Norman, also the store is super clean and smalls really good.
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March 2023 by Katrina Lewis
Maria is absolutely amazing! She was very knowledgeable and so nice. Never had a better experience at Metro!
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January 2023 by Nate “N8”
Went to Cricket next door first because they opened an hour earlier than Metro, but I'm so glad I decided to go to Dollar General and get some things first while waiting for Metro to open. Not only did my device work with their network but their facility was far cleaner, their selection of devices was way more abundant, and they had a few phones that were free for new customers. The staff was extremely friendly and helpful, so much so I was able to get a home 5G gateway for a very low price. Metro by T-mobile on W Lindsey in Norman is the best prepaid phone service location in the state.
