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September 2024 by Maggie Moery
Went in for an oil change on my 2022 Venza. They got the job done, but even with an appointment and it being a slow weekday I was there over two hours. Didn’t bother to reset my maintenance notification either. They also tried to upsell me into $900 of “preventative maintenance” which was unfortunate. They tried their best to sell that these were needed at a mileage I had surpassed, yet the dealership I had been going to before said otherwise. A/C conditioner, fuel enhancement, battery cleaning. All silly stuff. Was hoping this could be my new spot after moving to Norman, but can’t trust a service department that tries to sucker women into non-essential maintenance. Makes me wonder how many inexperienced car owners have fallen for that crap. Will be going back to OKC area for dealership maintenance moving forward.
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September 2024 by J P
I went to look at a new Venza, which the dealer had just gotten one in, so I got to see inside, but was told I couldn’t test drive it until their trade with Bob Howard was completed. Not a big deal, but then I asked to see a Highlander, and he said they didn’t have any available to see. Their website showed multiple highlanders available. Maybe he just didn’t think I could afford that model?? Anyways, he was not very helpful or polite, however a while back, I sold my car to them and that salesman was very responsive and easy to work with, and he matched my carvona price! So I guess it all depends on the person that you get to help you. Unfortunately after this, I’ll just go to another dealership to buy a new suv.
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September 2024 by Jason Kapka
Very quick check in very quick check out. Better than usual.
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September 2024 by Harry Wingerter
Excellent service department
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September 2024 by Farzaneh Shahini
I would blame myself on this for rushing in to this :). Nothing wrong with the dealers but the vehicles are overpriced.
I did buy a car from them for 32k and the day after, I received a call from 2 different dealerships offering the same exact car for 28k. I signed the letters and everything and I could not return the car because I drove it to my driveway. I wish they were more honest and the difference was not this much, but lesson learnt for future purchases!
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September 2024 by Kris Moody
I was 2100 miles over my 25,000 mileage for my free service. I just returned from a 3000 mile road trip. I was charged for my service. I have never been charged in the past for being over my threshold in the past.
Also, I explained that I had a tire that was losing air and that I had to air it up every 2 days. After my tire rotation I was told that there was no problem with the tire. The next day, that tire which had been rotated to the front needed air.
I had my service on a game day. I feel that the employees were just on a hurry to watch the game.
I now will take my car somewhere else to have my tire checked. And I’ll be taking my vehicle for its service to Post Oak Toyota instead.
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September 2024 by Aidan Furniss
After going to another dealership and getting told we could never get a car and my wife leaving in tears. We cake to Fowler Toyota and talked with Andre. He and his manager did everything for us to get us into a new car. We had been pressured into buying a car at a buy here pay here place a year ago and the team here got us out of that whole. I would recommend them to anyone looking for a car. We had an idea of what we wanted and they gave us the perfect car for our little family. Thank you so much Andre and team.
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August 2024 by Jennifer Lipp
We drove 12 hours round trip to get a vehicle they had that we wanted, and we would 100% do it again. The service, and personal attention were mind blowing in the best way! Ask for Walter- he took the time to work with us and make sure everything was ready when we got there. Thanks for everything!! If I could give you even more stars, I would.
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August 2024 by Jeff Darrow
Very professional and friendly, quick service.
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August 2024 by Amber Posey
Very pleased with this dealership!!! They went above and beyond for me and I appreciate it so much!!! Dillon and Walter were both amazing!!! Thank you both for restoring my faith in a dealership again! Bob Moore has disappointed and lost a customer of 11 years (bought 4 cars and used service department at BM)
Thank you Fowler Toyota Team!!!
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August 2024 by Carly Knight
Great service and on time!
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August 2024 by Lavontae Shannon
Bought my suv yesterday from Toyota and the service was great, my salesman Micah did an outstanding job, it was a quick and easy experience. I would definitely recommend this place to family and friends!
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August 2024 by Daniel King
Wonderful service. Above and beyond.
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August 2024 by John Anthony
Good experience service was on time I was able to get my car serviced and make my doctors appointment on time. I also finally received my second key which I was really concerned about, all in all I was pleased.
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August 2024 by AJ Basquine
Service is always great. They continue to be upfront, courteous, and informative about my vehicle maintenance and necessities
