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January 2024 by Jimmy Pickett
Great locally owned business. The people are all helpful and friendly. You feel like they want to be there.
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January 2024 by Mark Turner
Got what I need when I need it
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January 2024 by John Lake
Ace is the Place. Airways has been too.
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January 2024 by Heriberto Gutierrez
Fast and very friendly serviceThank you so much
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January 2024 by Don
Bad experience. Will be taking my business elsewhere.
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January 2024 by Steve Frazier
Picked up online order
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December 2023 by OKINOK
Purchased some specialty paint. Didn't use for a week or so due to weather. When I went to use it I found it was mixed as wrong color. I understand special paints aren’t returnable but YOU mixed the wrong color. Tried to remix and still wrong color. If YOU are unable to mix a correct color let me know and I’ll go somewhere else before you mix it. If you don't mix correctly then should reimburse me. Paint isn't cheap. Very frustrating since they pride themselves on their paint service. Will never buy paint there again.
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November 2023 by Howard Liles
I have shopped at Ace Hardware for over 50 years, they do a good job running the business, I always find what I need, the employees at Ace do a really excellent job of taking care of their customers, these people know what they're customers want for a good shopping experience, and will go that extra step for you.
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November 2023 by Jess H
If you’re going to ask your customers to take off their backpacks to shop in your store, then you should have the decency to watch their belongings. My husband was on his motorcycle and that’s why he was wearing a backpack… not to steal from you. To tell someone mid shop to put the backpack by the door or get out is ridiculous. Thankfully O’Reilly’s is right across the parking lot and has great customer service.
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November 2023 by Prepared Grunt
They have a great selection of products at a great price. They are very knowledgeable, and though they didn't have the specific item I was looking for, I will check here first.
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September 2023 by Ian Morris
Immediately when I walked in, I was greeted by a team member willing to help. I said no initially, but after failing to find what I need I went to look for someone to assist me. A man named Hank came up and was incredibly helpful. I described what I needed and he was more than happy to lead me straight to it. Incredible store with a fantastic staff, 5 stars isn’t enough!
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September 2023 by Johnny Morris
They may not have everything you want however if they do all you have to do is ask them and every employee knows exactly where every single thing is. Also they are kind and didn't make me feel like the idiot I actually am. LolThe checkout lady is beautiful, fast, efficient, SO SO kind to answer questions.
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September 2023 by Bambi Nava
Very organized and clean. Employees were all polite and helpful.
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August 2023 by DETECTIVE REDFIELD
I bought some Cabot stain from ACE in Norman and strained my fence and it was nice very nice and thought I'd buy some more for my new back fence and we'll that's when the disaster started, it was the exact same stain but a different color right our of the can, I was so mad, but I talked to Hank who runs the Ace and told him what had happened and he took care of it, sure there was some questions and I expected that but he refunded my complete purchase, now that's not replacement of my fence because now I have a color that I don't like on my new fence, BUT HE DID WHAT HE COULD TO HELP AND IN MY EYES THAT IS A STORE THAT TRULY CARES ABOUT THE CUSTOMER, I WILL CONTINUE TO BE A CUSTOMER HERE AT ACE AND WILL ENCOURAGE EVERYONE I NO TO SHOP THERE, THANKS HANG FOR BEING A GREAT PERSON AND TAKING THE TIME TO UNDERSTAND HOW I FELT AND HANDLEDING THE SITUATION PROFESSIONALLY, 5 STARS
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August 2023 by Brandy
Ace usually has helpful staff. Their prices are typically a little higher than Lowe’s and they don’t always have what you need simply due to the size of their store. However, they are great if you have basic products for the home or garden. If you need something a little more obscure, I’d call first to see if they have it.
