“Hello AT&T, Today, I visited your Guthrie store to get help with my radiant phone that I've had for several years. It was giving me lots of problems and I was very frustrated but ARA at your Guthrie store spent nearly an hour with me solving every single one of them and at one point when my brother (who lives in Guthrie) came into the store to wonder why I called him (which I didn't remember doing) she fixed HIS phone as well... I will tell you, it was the best customer service experience I have ever had in my 76 years of life and all of my years as an AT&T customer!!! I have never owned a different kind of phone other than an Android, an AT&T has been my only provider. With customer service like what Ara provided today, you have an extremely valuable employee in Guthrie, Oklahoma. When I came into the store she was working with two other ladies and as the one left she said "that young lady was so helpful" and the next lady was literally jumping up and down after she made several phone calls to solve her problem (to buy something called a "hot spot"...... ) I hope when it comes time for bonuses at the end of this year, you will remember an employee named ARA who deserves a lot of credit for keeping your customers not only satisfied but extremely pleased & LOYAL!!! HAPPY NEW YEAR.... Kathleen Conry AT&T customer as long as she has ever had a cell phone.....”
“Went in on 10/29/22 to upgrade my phone and add an Apple Watch to my account. Ethan & Corbin took care of this with with no problems at all. Very professional and personable. So happy to have a T-Mobile store in Guthrie. Appreciate you gentlemen!”
Mobile Phones
Mobile Phones
Mobile Phones
“Hello AT&T, Today, I visited your Guthrie store to get help with my radiant phone that I've had for several years. It was giving me lots of problems and I was very frustrated but ARA at your Guthrie store spent nearly an hour with me solving every single one of them and at one point when my brother (who lives in Guthrie) came into the store to wonder why I called him (which I didn't remember doing) she fixed HIS phone as well... I will tell you, it was the best customer service experience I have ever had in my 76 years of life and all of my years as an AT&T customer!!! I have never owned a different kind of phone other than an Android, an AT&T has been my only provider. With customer service like what Ara provided today, you have an extremely valuable employee in Guthrie, Oklahoma. When I came into the store she was working with two other ladies and as the one left she said "that young lady was so helpful" and the next lady was literally jumping up and down after she made several phone calls to solve her problem (to buy something called a "hot spot"...... ) I hope when it comes time for bonuses at the end of this year, you will remember an employee named ARA who deserves a lot of credit for keeping your customers not only satisfied but extremely pleased & LOYAL!!! HAPPY NEW YEAR.... Kathleen Conry AT&T customer as long as she has ever had a cell phone.....”