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January 2024 by Cindy Boren
The Pharmacist is a jerk, I asked if they had a prescription for pain meds because I fail over the holidays. I'm 68 years old and he asked if I was a member I said no because for ssi they were out of network. He then said I will give you two weeks and I said no I need the entire prescription filled. He then said he won't fill it more then once, I explained this was 1 time only. And that I didn't appreciate being referred too as a drug addicted. Everyone who need pain help after failing is not abusing pain medication. He asked for my name and I refused.I'm not an addict and i will never do business with them ever.
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December 2023 by Danny Remington
The staff is friendly and kmowledgable. It is more like visiting family than being customer X at one of the big chain stores.
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December 2023 by Anthony Haven
Great customer service. Should be everyone's preferred pharmacy!
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November 2023 by Courtney Allen
You simply will not find a better local pharmacy. They are so quick when you come in and they know me by name. I will forever sing their praises!
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August 2023 by Lisa S
The pharmacists, techs and staff at BA Family Drug are always kind, caring, knowledgeable and efficient! I will never go anywhere else for prescriptions. I'm in and out so quickly which is greatly appreciated! Keep up the outstanding work!
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July 2023 by Mark Pilcher
Iam very handicap, with curbside services. Has made a big difference in my life. Thank s
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May 2023 by Stormie N
Was told it would be a 15 min wait for a simple prescription. They never called so I went in after 40 minutes. Seemed like they didn’t care to help and didn’t even try to get what I wanted just gave me the “only one they had.” Will definitely be transferring next time.
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April 2023 by Richard D Redner
The staff are knowledgeable, friendly, and professional. It is clear they care deeply about their patients.
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April 2023 by Lisa Garell
They are an old family style pharmacy which I prefer to use. It helps the community.
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February 2023 by Jennifer Gatton
Out new favorite pharmacy. Love using local pharmacies and Broken Arrow Family Drug is so helpful. The pharmacist and staff go out of their way to help and offer advice. They even include Bible verses on the prescriptions. Their prices are very competitive as well. I'm glad we landed at this pharmacy when our other pharmacy closed unexpectedly.
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January 2023 by Marissa Robertson
Switched over to Family Drug from a large retail pharmacy and they’ve been quick and efficient with all my needs. Chloe is so kind and goes above and beyond!
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September 2022 by Robert Valentine
I love filling here! The pharmacist helps us get the best medicines for our problems. It makes a big difference to use a local pharmacy.
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August 2022 by Jessica
They have the best staff! In person greeted with a smile and over the phone you can hear the persons genuine intentions to help. Not to mention, you can even get a complimentary delicious cookie when you stop in to pick up your prescription. Easy to refill prescription via app or over the phone. I will continue to use this pharmacy because the little things are the big things and they get that! ❤️
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June 2022 by Michelle Heller
I just love the staff here. They are ALWAYS available by phone, no waiting forever for an actual person to pick up and speak to you like the chains down the street. They also know you by face and by name. Best pharmacy in BA, hands down!
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April 2022 by christina Bates
The medications here are counted by a machine, which in my experience here, giving a type one diabetic who is expecting levothroxyn, metformin (a type two diabetic medication/however it is spelled). This medication should've been checked before being handed over. They claimed its a known issue of the machine?? Then have people count medications or check afterwards. If I had been blind from diabetic retinopathy, this could've killed me all because they didn't check to verify the medication inside. Should've been a lawsuit because it's probably still occurring and they acted like it was normal and okay. Other than that I had good experiences, everyone's nice.Edit.1 : Dear Todd, im better with email, give me a shout!! I assume you have it since you had my number. Ya know, i can actually provide you with pictures of the metformin in the mix with my levothroxyn!! Being a year ago, doesn't make any difference as the situation still occured. Ask Heather!! She's the one I spoke with and who actually gave me the medications. She also told me all about that machine stuff, so not sure why you think im confused. Actually, i tell ya what. Ill go ahead and post the picture so you dont have to bother emailing me about it! and if I'm not mistaken I believe she's actually a pharmacist, and should've checked before handing it out anyway.If your trying to tell me it wasn't a machine after she literally told me thats why this occured, I'm really concerned as to which of your employees couldve been tampering with medications.Edit.2 : if you click on the second pic, you can even see the date I captured this.Friends, please be careful. A "family" pharmacy nearly put me in a diabetic coma, if not death! If they cared, this wouldn't have happened.
