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August 2024 by Debi Floyd
Love our Santa Cruz!!!! Check Carter County Hyundai before you buy elsewhere ? they're the best
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August 2024 by D K
James Bollman GM takes excellent care of his team and customers. High integrity. Lacie is excellent sales rep!!!!!!!! Perfect experience.
The owner was on site and friendly too ?
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June 2024 by Eldon Hamilton
Them guys at the dealership were awesome thanks Michael and the rest of your team for great service made my buying experience totally easy and painless
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May 2024 by Andrew
They are your average car dealership, nothing I would note as extraordinary. Here's my experience.
I purchased a used 2020 Hyundai Tucson SEL in April of 2023, it being the first car I have purchased, I was excited and admittedly pretty clueless. Soon after purchasing the vehicle I noticed hail damage on the hood and roof that I hadn't noticed previously, nor were they too inclined to mention. Alongside stains in odd spots inside the vehicle.
Now right at a year of owning the vehicle my compressor has quite literally fallen apart and I was able to find parts of it in my scrape bin, beneath my engine. Unfortunately for me, the compressor warranty expired 7 months into me owning the vehicle, so now I'm footing a bill of 1,200 of parts and labor to replace the compressor so I can enjoy some cold air this summer.
Overall, I'd highly recommend not bothering with their used vehicles as the limited warranties and lack of transparency will become frustrating later down the line. I have hope that their new models, MIGHT be better, but at least you will be able to enjoy the perks of the warranties with things inevitable break down.
Looking back, I would go elsewhere or purchase a new model.
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April 2024 by PHYLLIS HERNDON
I recommend this dealership highly and the salesman Lacey was exceptional in getting me a good deal and taking time to explain all the features of new Tuson.best place I ever been to buy a car .
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April 2024 by sue nelson
Lacey helped us so much!
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March 2024 by Maverick Navarrete
We bought a 2019 Hyundai Tucson from them and ever since then it hasn’t been a great vehicle since it was purchase we’ve had to put it back in their shop multiple times because the vehicle goes into limp mode meaning that it won’t go over 25 mph, they say it’s fixed then a few weeks late it happens again. We put back in shop after waiting months then to provide a rental since it’s my parents only means of transportation with my disabled brother who has cerebral palsy. Now they are wanting to say we need to pay them $500 for a possible fix even though it has warranty. They need to make this right. So please I am asking the community to come together and speak out against shady dealerships not standing behind their product.
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January 2024 by Virginia Higle
Great experience purchasing my new Palisade Calligraphy
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December 2023 by Jamie Denny
I was very pleased with Carter County Hyundai they stood behind their work. They stood behind their warranty. Very friendly, knowledgeable employees. I would recommend anybody to take their car to this place for service. Even if it’s not a Hyundai, they will do you, right !!!
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December 2023 by Amy Dang
Lacie was personable, succinct, and professional. My family was met with the same pleasantries by the rest of the Carter County staff and we had a very satisfactory car buying experience.
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December 2023 by David Mesquita
They will lie to u to get u to.come.out there very bad business man tell u one thing and than change it
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December 2023 by Erin Lembke
Octavius is really awesome no pressure more a friend the salesperson would highly recommend
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December 2023 by Luetta Davis
Lacie was excellent. Thanks for a good experience.
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December 2023 by CORLISS GRAY
Randy is awesome. Very helpful and knowledgeable.
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November 2023 by Kandice Atencio
Lacey was awesome. They treated me amazing
