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June 2024 by Richard Harrelson
I dealt with a couple ladies who are very kind and friendly I enjoyed speaking with both of them
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April 2024 by Kitty Lancaster
This review is for the store, not cricket overall. We have had cricket service for many years and have no problems with cricket.
This particular location however, the lady sold us a phone case that did not fit my husband's new phone, and put a screen protector on that also did not fit my husband's new phone. So we didn't realize it until we were outside.
When we went back in there was nothing she could do because, "it isn't giving me the option to do a refund."
So we had to buy a new screen protector and a new phone case that actually fit.
And had to pay for the ones that didn't.
Alittle bit upset with that.
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September 2023 by Alexis Block
Really terrible attitudes from employees and managers. Was completely lied to by one manager who claimed I couldn't keep my old number, then when their sim didn't work they said I had to have kept my old number to have gotten a new phone discount that's advertised. $165 stolen from me. I was lied to and scammed by them. Then their manager openly talked about having to meet their quota.I have reported this store to the FTC and Atterny General
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July 2023 by chase frank
***** 5 stars
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July 2023 by Danika Greyson
Good price for the phones service is a bit spotty in the El Dorado area
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July 2023 by Toni Brigman
She wasn't able to fix my problem but she worked very hard to fix it.
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May 2023 by Sharee Michelle Smith Emmons
Great phone plan and my internet never slows down. Thank you for the added benefit of HBO Max for free. I get to watch all my favorite movies and series on my phone or my Roku TV at home!
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March 2023 by Leslie Brown
She took the time to take an app off my phone.
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February 2023 by Amanda Bowen
I love my cricket service but the actual store service is awful I change to cricket last year and when I went in I told them I want a 5g phone better or equal to my old phone I don't guess he understood cause it's not better or equal it is 5g however. Everytimr I call up there the phone customer service is horrible no customer service at all ive work in the customer service industry most my life and one thing I can not stand is horrible customer service
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February 2023 by dustin guoladdle
Terrible understanding,sales clerks not trained enough to perform there duties.managment clearly is lazy, terrible experience due to being given up on cause a mistake that management made.
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December 2022 by Mario Flores
Customer service needs some work and variety of phones shelves about empty
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December 2022 by Liz
It's ok , just busy like always and no friendly faces .. unfortunately
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July 2022 by Ralph Curry, Jr.
Not happy with them at all?
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July 2022 by Joseph Ibarra
Great customer service and great people!!!!
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July 2022 by Perlita T.
At first they were kinda yucky with attitude but there were only two people working one was a new employee and they had a full house but they still keep composer and we're friendly
