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May 2024 by Killer Galaxy
Wasnt the best experience. Only got half deposit back at end of lease. NO cameras in parking lot and the owner is a grumpy old man who patrols the parking lot and wants to charge you for a car port.
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April 2024 by RMHMR LLC
Lied about the terms of the agreement, saying the deposit was refundable, changed the duration of the lease, and when I didn't even sign a lease they refused to return the deposit. DO NOT DO BUSINESS WITH AZ
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February 2024 by Ariel Houston
Very bad attitude very rude and nonchalant. Never return calls nor emails very rude. Wouldn’t recommend moving here the website is never updated with the correct and when u ask they either don’t have an answer or get smart. They all need to be fired for better attitudes makes you not even wanna move in ANY AZ management places
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January 2024 by Pretty Petty
Im literally live in in THE Manor right now and I wouldn't recommend nobody live here unless you need a pot to Piss in ! The females in leasing office so Money Hungry w all them fake fees that they take the time to make in their tiny heads :)
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January 2024 by Mateo Martin
Scheduled a tour 3 days from when I called. I show up for the tour and they call me to tell me that someone has moved in since. Did not reach out to contact me beforehand. Did not show up at all. Did not respect my time and blew me off
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October 2023 by Dana Brown
My wife and I manage over 100 Leases in Central and North East Ohio for a non-profit organization. We leased 2 properties from AZ Management this month in Shaker Heights and the process was fair and relatively smooth. It is nice to work with people that care about and get to know their tenants, as that is unfortunately not always the case. A big shout out to Katheryn Miranda for going above and beyond to meet our needs.
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September 2023 by Kayla Gomez
Absolute worst management i ever experienced. Extremely rude unprofessional staff. Colonial Club building on Newman has roach issue.
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August 2023 by janet ash
I worked here for 11 years, great owners,great management, they really do care about their tenants,properties are all maintained very well,great place to work,too! They are very good to their employees! 5 of their Properties are very close to Lakewood Park and Edgewater Park, with great access to Downtown!
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May 2023 by Riley White
Janna was amazing in helping me answer any and all questions I had while apartment shopping.
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April 2023 by Justin Chaudoin
My windows don’t even open they are painted shut, I reach out to get it fixed and months go by. I wish I didn’t move into this place, the carpets come up, the drawers and cabinets are broken. It’s just awful.
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March 2023 by Leslie Reese
My daughter is a resident of an apartment complex ran by AZ management located on Chagrin Blvd . She has been forced to bring her girlfriend to my home to work from home the apartment complex was not wired for WI-FI and internet after the remodel, they have failed to deliver ! She has a washer that brings up water in her unit when using it along with multiple work order issues. I am an accomplished property manger with 13 years of experience and would have not allowed this to occur. The customer service provided by the manger is poor and uncaring. I am asking to be contacted back regarding my daughters issues. I have submitted a report on the website and no one has reached out! At this point I am looking at a false advertisement claim, had they have known they would not have been able to work from home they would not have selected that complex.
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January 2023 by Antonio C
We rented an apartment from AZ management opta Fairmount circle, and we have been very pleased with the unit. The building is cleaned regularly by a very nice lady who keeps the laundry, common areas and garage very clean.The only problem is packages that are delivered to the building and tenants don’t pick them up. Maybe there should be a rule and packages disposed of after some time.
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January 2023 by Joanna T
We rented an apartment from AZ management opta Fairmount circle, and we have been very pleased with the unit. The building is cleaned regularly by a very nice lady who keeps the laundry, common areas and garage very clean.The only problem is packages that are delivered to the building and tenants don’t pick them up. Maybe there should be a rule and packages disposed of after some time.
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January 2023 by Veronica Vance
Management needs to utilize an emailing system to notify tenants instead of papers in doors. It’s too old school for this day and age. If I’m not home to receive the paper, then I simply won’t be notified and I have a right to know when my apartment is being accessed, even when I’m not home for a few days. Please also provide more sufficient notice for entry. Dropping off the notice at 5pm for 9am-5pm the next day isn’t reasonable.
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December 2022 by Yumeko Robinson
Receiving my keys was a headache. Although the leasing agent is really sweet and helpful, their system of communication is flawed in reaching out to tenants or vice versa. Was at the building to pick up my keys and was told that I was not present when I was waiting in the back for several minutes, then up to the front, in hopes that she was there. Was then told to walk through the rain to pick up my keys three buildings down… Actually getting into my apartment, it was ok. A stain was still visible on the carpet, the fridge does not work (can’t keep anything cold), kitchen drawer falls out, and window will not close shut, letting in cold air. Submitted work orders but my main concern was the window as it is getting cold. Called early in the morning to give enough time for maintenance to come by, with it not even being relayed to the property manager. Had to call again late afternoon to get an update and find out that he was not notified, but will try to get someone by today. Hopefully my experience with WJM Cedar improves, but from the looks of it, I don’t have high hopes.
