-
November 2024 by Priyanshi Patel
Worst place someone can ever be. Not recommended at all.
-
October 2024 by Yvonne
I literally had to go this store three times today because I was not given the right equipment! Fire the whole crew! I just canceled my cable. This whole in store experience makes want to get rid of the internet too.
-
October 2024 by BLACK BUTTERFLY
Love this store
-
October 2024 by Trinity Bell
It’s slow and the whole tablet to sign in thing is dumb.
-
October 2024 by donna belcher
They were real friendly
-
October 2024 by David Cortez (DCortez Photography)
Manager! You must take action! The waiting time is absurd. Only two people for 15 people. It took me 2 hours just to return my equipment. I will never come back to this place. THINK ABOUT IT IF YOU WANT TO COME HERE. TIME IS VALUABLE AND CANNOT BE WASTED!
-
October 2024 by Larry Crockett
After going to Grove City 3 trips, to get Info transfered
from Samsong A32 to a Motorola. Angel Pearson at Whitehall store straightened
it out. Thanks for the prompt
and great service.
-
September 2024 by Lori King
It's just always so busy and don't have seating for disabled customers
-
September 2024 by George Alexander
Receptionist was fast and got me what I needed, however, she never asked for Id and I was changing my online security pin because I had been scammed when I tried calling customer service. The scammers are so through that they can send out service and even post a fake bill. The lady at billing looked at what I was charged and no reason was listed.
-
September 2024 by Grace Jones
I paid my bill and spoke with a woman who offered additional information and services. I really appreciate her diligence in schooling. I will be back on payday to add to my already wonderful service.
-
September 2024 by Beverly Coley
I’m writing this for time turner she is very respectful and hard worker I really appreciate her kindness and patience thank you
-
August 2024 by Afeworki TSEHAYE
Bad customer service, t
When I was speaking with one of their agents without fully informed me, she subscribed to a monthly plan for 36 months, but she told me with the same price for a month when I said no .so all of the agents in the office they tried to help each other to cover her mistake, and they charged me $50 for cancelation within less than one minute before I left the office. So becarfull and take time before you go to this branch and don't trust the agents.
-
August 2024 by Maxine
I walked in to return their boxes. A rep walked up to me and took care of it less than 5 minutes. Then he brought up their cellphones. IM SICK OF HEARING IT. Then they always try to convince you to change ur mind. I HATE IT. NO MEANS NO
ALL Spectrum Employees does that
-
August 2024 by Anjel Moreno
The woman who helped me today, named Ángel, was very rude. She didn't want to give me the prices of the phones I asked her. She answered me in a bad way and told me to cancel my account with another phone company and then she treated me in a very bad way and the others two customer service women who were there just looked and didn't tell him anything about how he treated me, I don't know why he works serving people if he doesn't have the ability to do it.
-
August 2024 by Anthony
Not a bad wait to get service. I was in and out in 10 minutes. Got my business taken care of promptly
