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“Abe was amazing! Gave me great deals, loaded all my stuff and did the transfers! I have been with Metro for 10 years and was thinking about leaving because of a bad experience I had in a KY T-mobile store. However, Abe completely turned that feeling around. AND, since I am over the age of 55, he got my WiFi cost down to $45 a month instead of $55. All I can say is, there's a reason that I have been with Metro for over 10 years.”
“Brooke helped me with my iPhone upgrade at the Maumee oh store. Took about 20 minutes, no issues & no complaints. Was time for 5G upgrade. Brooke also explained about new att internet air coming soon.”
“I had to wait 45 minutes to get service and I was the only one waiting. There were two sales people working with 2 sales and I’m waiting. The store is not accessible for people with physical challenges. I’m not wheelchair bound. However, standing 45 minutes with a cane is painful for me.”
“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“Justin P was very helpful, did an amazing job helping me get a new phone, I will ask for him every time I go into ATT store! Best customer service I’ve had in a ATT store! Thanks Justin P”
“My experience with Abdul at AT & T Mobility in Perrysburg (OH) of the activation of the replacement of my Apple iPhone SE was seamless.
Abdul was the consummate professional from the beginning to its conclusion.”
“Worked with staff to replace a phone with the replacement coverage. Terrific help and service. My phone was replaced in a couple of days, and the staff had everything switched over in about an hour.”
“I went to metro in Teledoe Ohio. I am from Georgia traveling my phone broke when I went the gentleman Leo helped me sooo much he made my experience transfer to a new phone he made feel comfortable in my new purchase.”
“This Verizon store located in Levis Commons is excellent. I have been in there a few times and the service I am given is always good. Yesterday though the service was remarkable. I walked in the evening without an appointment to get a phone activated and Dustin was remarkable even among other good experiences that I have had at the store. Extremely courteous and knowledgable and efficient. Found great deals for me to take advantage of and solved the activation issue on just a few minutes. He even texted me at the end of the day following up with everything and giving me an update on the orders. I cannot speak highly enough about Dustin or the rest of the crew that was working on the evening of 7/25/2024. There were other people in the store being helped and I took notice of how professional, courteous, and efficient the entrie staff was. This is the type of service and experience that will keep me as a customer. Thank you again Dustin.”
“Brennen and the trainee were absolutely amazing. They were very patient even when we had to come back. They held great conversation even while we were in the waiting process so the time it did take was easy to bare unlike normal visits anywhere else. It felt great to receive such amazing customer service.”
“These two gentlemen do great business and take excellent care of their customers. After getting an extremely high quote from UBreakIFix, I got my phone screen replaced here at Choice for half the cost. While I was in the store, I watched them interact with a few older customers and they were very considerate to offer low cost options rather than trying to “sell” them on the most expensive. Will definitely come back to this store for future needs and would feel good recommending family/friends to do the same. Come pay these guys a visit if you need a screen replacement or would like to get money for a used phone.”
“One of the best phone providers when comparing cost and service. Ask for Juan! He was exceptional to deal with, genuine, and very helpful in choosing the right plan for my needs.”
“I lost my phone while out and about and found my way to this store location. Alex went over and beyond to help me, even after the store closed. Every Verizon location needs an Alex!”
10AM - 8PM
5155 Glendale Ave B, Toledo
Mobile Phones
“I've had cricket wireless for a number years now and I am very happy with their service. I was disappointed that when I recently talked to several representatives of cricket about the emergency broadband benefit, none seem to be able to help me. Even though their website promotes it. This has been going on for weeks and I just think if they're offering that benefit that the representatives should be more informed about it. That disappointed and frustrated me to the point of wanting to switch companies.”
“Devon was working by herself.I witnessed her taking care of 4 customers at the same time.Always kept her cool and no one left unhappy!She deserves a raise and a trophy.”
“Jeremy gave exceptional customer service. Because of his genuine care for my needs I am highly encouraged to come to this location to get my new phone when needed.”
“I went to two different Lucas county public library to get glasses for the solar eclipse and no one had I came to my local boost Mobile store and the nice man Rod help me get glasses for my daughter and myself.. THANK YOU FOR HELPING SAVE THE DAY.. YOU ROCK?? ?????????”
“Brock at Verizon was very informative and helpful. He answered all our questions and explained things to us very well. Our experience was amazing! Thank you Brock!”
“Went thur to have a issue fixed with my phone i was waited on immediately an they fixed the issue with my phone it was a simple fix but i did not know how to fix it myself”
9AM - 7PM
1378 Conant St, Maumee
Mobile Phones
“We have been coming to this store for almost 15 years for all our cell phones. The employees are knowledgeable, helpful, and efficient. They do a great job at helping us find the best plan and phone deal each time we come in. While other locations are often third-party vendors or authorized retailers for Verizon, this is a direct/corporate location, and no matter how many times we've shopped around, the employees here always seem to find the best deal for us.”
“Our family just changed from Verizon to TMobile! What a wonderful experience! Our sales associate, RANDALL, was not only knowledgeable but courteous and patient with our 4 phones and a tablet! Saying that, I feel he was able to answer all of our questions easily and make our transfer without any difficulties. We give him a solid 5 star rating, but if I could, it would be 100 Stars!!! Thanks, Randall!!!”
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“It was my third Verizon store of the day to add cellular to my iPad, and I was very frustrated (second store employees needed both tech and customer service training). These guys fixed it in 3 minutes, were very professional and courteous, explained everything, and made it right. I came in unhappy and left happy. Great job guys! I really appreciate you …”