“I was so nervous about ordering from here for the first time. My package said it was delivered but I didn’t receive it. I panicked and emailed the boutique and called my postal service. After a few days, it ended up in my mailbox. We have no way of knowing where it came from or how it got in my mailbox but I got it. The boutique was so nice and helpful with their information and assistance. My postal store in town said they called and were genuinely concerned. I will order again just for their dedication. Thank you.”
“Alex, Kimberly and Universal Lettering have been awesome to work with! They have great communication, patient and always responsive to feedback and special requests.
We make all our custom engraving orders with them, the work is high quality and the workaround is fast. We are looking forward to keep working with them in the future.
Highly recommend.”