10AM - 7PM
5129 Lewis Ave, Toledo
Mobile Phones
“Wife's off-brand phone dropped and last rites given. Went to Verizon Store on Lewis Ave for new phone. Helped by Nicole, who was very patient with us 70-plussers. Thank you, Nicole, for your perfect blend of professionalism and good humor.”
“The transition to a new phone went quickly and easily.Customer service is excellent.I even had my 3 year old with me and Joe shared his phone so she could watch a movie while waiting.”
10:30AM - 7PM
4015 Secor Rd, Toledo
Mobile Phones
“Good selection of unlocked phones Samsung and iPhones appreciate the staff helped me after went every where before and no one able to help I suggest this place to everyone”
10AM - 7PM
1440 Secor Rd, Toledo
Mobile Phones
“A man named Kyle he was a manger , but he still works there . He was really nice and helped me so much . There was some complications about something but he figured everything out and I didn’t worry another second after ! He is my go to for this location !”
“This is one of the best Verizon stores I've been in. The staff are knowledgeable and listen to what you want. They really do an awesome job finding the right fit for you.?”
“Ryann was a blessing and amazing to work with. She understood my concern about losing photos and messages of my son who passed away and took great care in making sure everything transferred over and backed up properly. In addition to Ryann the rest of the staff was also very pleasant, friendly and helpful.”
“Greg was amazing! He helped my grandparents find the best plan for their lifestyle and got us a great deal on the new iPhone 15’s! He was very informative and had fantastic customer service. We will defiantly continue going to this location and seeing him! Thank you so much again Greg!”
“First time at the store, Lee greeted me and asked how he could me. I was here just to pay me bill. Lee help me at the kiosk. When I was done Lee asked if there was anything else. We looked at different case for my phone. I told Lee I need to lower my cost. Lee and his Manager Jim help me though to get a lower rate. The Monroe St store is incredible and I will be going back”
10AM - 7PM
507 Main St, Toledo
Mobile Phones
“Loved the service I got and when I walked im unlike other metro stores Mike actually noticed me right away and told me he'll be right with me as he didHe also took his time to transfer all my contacts,photos, and email I was really satisfied with the service I got.”
“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“This man personally Saved every piece and memory on my mom's phone she had after Tech team said they were gone forever. He was much more than fair with the price in fact I think he took a hit on the price. Because he saw that all I wanted what's the data, And how important it was for my mom. Every time I have had a problem now I have gone to him.”
10AM - 8PM
3945 Secor Rd, Toledo
Mobile Phones
“The employee that was working when I came in was very pleasant & also very helpful. Too bad my experience over all the years I was with Boost wasn't at all a good experience as I had only this one time with the employee of the Boost Store that evening.”
“This guy is awesome!My nieces phone screen had enough of a beating, so it stopped working. Took it to him, 30 minutes later, it looked like new!!! It's worth the 50 dollars. We will be returning”
“This store became my favorite store , they will take their time helping you with anything you want , I didn't buy anything and they still helped me with NO CHARGE , I'm definitely coming back to upgrade my phone , they even gave me a discount card to use it whenever I want to , 10 stars for you guys & Thank you so much”
10AM - 8PM
5409 Dorr St, Toledo
Mobile Phones
“This was the quickest response and repair I have an ever received. 10minutes that’s all is took to get my IPhone repaired. The owner was very kind and I highly recommend this company’s services.”
“Great Employee's! Malachi was excellent in porting my number over from Boost Mobile. Definitely will be recommending this Metro by T-Mobile location to all of my family and friends! ?”
“I went in there to replace a phone that quit working Sunday December 12th and the gentleman working I believe his name was Antoine was super he plugged my phone in to see if it would come back so he can save my contacts while we set up the new phone and it came back to life and he took the time to transfer it over awesome service he also took the time to show me how this phone works from what I was used to. that man need a raise?”
“Morty is the BEST! His customer service skills are 100%. He has a positive view on life and work, he treats every person that enters the store with respect and is incredibly professional. This is my go to store!”
“A beautiful young lady made my day, simply by taking time for help w/ not only my phone, but my entire day. We DO need more like her in so many places of businesses.☺”
“I came to the store off Anthony Wayne trail and Western to get help with the cell phone and the guy the that work there his name is Max he had the best customer service that I’ve encountered in a very long time I’m very happy with what he did for me. He is very friendly and knowledgeable. He also got me two phones for a cheaper price than I was paying for one phone!! I would highly recommend anybody to stop in and talk to him he’ll take care of you.”
“We actually went in to ask a question about an old phone, not from a t & t. Justin tried, but he couldn't help us, not his fault, it wasn't an a t & t phone and it was just too old, but he spent time with us, trying to help us out. We were very impressed with Justin's kindness and helpfulness. We are considering getting a new phone service, and because of Justin, a t & t is a company we will look at.”
“Hamzah diagnosed the problem, had it fixed and out the door in 45minutes. Very reasonably priced. Got some good deals on clothing items too. I would highly recommend him.”
“Best electronic repair shop around! The father and son who own it are so helpful. I have been going to them for years and I will continue to go to them for many more!”
10AM - 8PM
519 Dorr St, Toledo
Mobile Phones
“Just purchased a phone at this particular store with Mike and Tyler they were expedient helpful and friendly good experience good phone good all-around excellent”
“Alyssa was amazing! I honestly have never gotten such AMAZING CUSTOMER SERVICE! THIS BY FAR THE BEST LOCATION!! She took her time and helped me with everything! She was honestly the most helpful person! THANK YOU ?”
“I visited T-Mobile at Franklin Park Mall, Toledo, Ohio, today to transfer data from my old phone to one I'd just purchased. Twane, the person who took the actions I requested, was superb. He was able to assist me while still providing help to others who needed assistance in person and by phone, and he did this while remaining polite, displaying knowledge of processes and products, and appearing calm, friendly, and helpful. What a delight to meet this fine T-Mobile employee and good human being!”
10AM - 6:30PM
325 W Alexis Rd, Toledo
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“These guys were wonderful when I came in a few weeks ago. My phone died and I wanted to switch over to my husband’s plan. Verizon did everything they could to block the switch, but the AT&T staff problem-solved their way through every hurdle. Extremely patient, kind, and helpful techs!!”