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October 2024 by chris petersen
Always friendly and great customer service.
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August 2024 by Michael Rys
I make appointments and they run on schedule. My hair get cut how I want,by a personable ,professional, who makes me feel comfortable. You pay a few dollars more with tip than the average shop,but the ear & eyebrow trim, neck shave,hot towel,and neck & shoulder massage makes it worth it. I've only been patronizing this place for a little while but I'll be a regular.
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July 2024 by Roor Fink
Great atmosphere but.. Waited 35 minutes for no service. Lots of chatting and laughing, Normally good but they forgot about me.
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April 2024 by Justin Stevens
@Mel.Vena is your next stylist, I am terrible at describing what I want. I showed a picture of a style I liked and she took a moment to research the haircut from more than the angle I gave her. Perfection. Could not make it any better. 20/10, 10 stars. Thank you again.
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April 2024 by Jaxon Owens
I called ahead of time and asked if it would be better to do an appointment or a walk in because I was short on time, I was told that I could only do a walk in so I did that. I was not greeted at the door and after checking myself in I proceeded to sit in the lobby for AN HOUR because there is only one person scheduled to work. No employee interacted with me or said anything to me the entire time. It’s the middle of the day on a Wednesday and there is 1 person working? Another girl was in the back, but is not cutting hair? There’s been 6 people in the lobby since I showed up and 4 of us (including myself) just walked out back to back.I would have appreciated the stylist not gaslighting me into doing a walk in without disclosing the hour+ long wait times. I literally said I was short on time and was still told to come in, I arrived 5 mins after I called and was under the impression there wasn’t going to be a wait time at all based on what I was told. The manager should be fired for only having 1 associate scheduled like this.Lots of people looking for jobs maybe hire more of them?? Will not visit this location again.
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March 2024 by Phil F.
I don't know when or why but Lady Jane's has gone to shit. I've been going there for years from locations as far north as Farmington Hills Mi to Monroe St Toledo and never had as unsatisfactory results as I did on 3/30/24 i guess I'll will have to take my business elsewhere. I would've even give it one Star, but Yelp requires at least one. It's a big fat ZERO in my book.
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March 2024 by Danielle B.
Let me start off by saying very POOR customer service. Every time I come here with my boyfriend he is always waiting in the lobby 20+ minutes, mind you there is only one customer getting a hair cut and 4 workers. So why is he waiting, doesn't even get a greeting or anything? Workers are coming in and outside as if they're taking breaks but have waiting customers, makes no sense? Then they have a different price point every time we go in there. One day a haircut with no wash is $22 then the next is $26.Very inconsistent of a business if you ask me.
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January 2024 by Jordan Brunt
Gena is our favorite. She cuts my sons and my husband's hair, and we never leave disappointed!
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December 2023 by Michael Nagy
I stopped in for a haircut during a walk-in on 11/26/2023. Mel was my stylist. She took her time, was very thorough, did a great job on my haircut, and was very friendly to chat with during my time in the chair. Before I left, she provided me with her business card to make it convenient if I wanted to pre-schedule a future appointment with her. I will definitely be returning for my future haircut needs.
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December 2023 by Mike Street
Always a great experience here.
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November 2023 by Keri Jones
Took my fiance and grandson there they were all very friendly need to say haircuts were awesome and my fiance was very pleased with his cut and beard trim.
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November 2023 by Brian Monaghan
they always do well
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November 2023 by d mather
It is what it is. Typical bro-culture hair cut chain
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November 2023 by Alfredo
Great cut
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November 2023 by Kelly
Always a good experience here
