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December 2023 by Linda Harris
My experience with the pharmacy use to be good. However lately the quality and service has greatly declined. The service representatives are very rude ,unprofessional and inconsiderate . I no longer trust the service
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December 2023 by Mary F.
Had to find a store to grab something quick. Periodically, take trips to Ohio and not real familiar with my surroundings, I came across this store because it was closest to my location. They have a lovely entrance and with so much to look at. I found this store to be very organized, clean, and very well stocked. Purchased through the self-checkout which took no time at all. A very helpful employee was there to assist if needed. As I was leaving I noticed a price error on my receipt, bought this to the attention of Patrice, the employee monitoring the self-checkout. She looked at my receipt and with a sense of urgency, walked me over to customer service. She took care of it with no problem. She has great customer service skills and a friendly attitude. Great experience!! I just wish we had one here in California.
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August 2021 by Sharon W.
Very angry about the mask requirement! I'm vaccinated and I'm completely done with it!! I'm back to Walmart, which doesn't require them.
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April 2021 by Kathy Erin
I wonder why the girl Kelly in the pharmacy isn’t wearing her mask properly. It’s loosely hanging below her nose. She continually pulls on it and touches it right by her nose and then is handling ppls medical cards and medicine. She was like this last time too. (When I was here for my first shot) The pharmacist gave some lame excuse that they have to wear them for 8 hours and they get itchy. No.... that’s not it. She’s just not wearing it. When not helping customers she didn’t have it on at all. Total bs.
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September 2020 by Bill Stevens
We do almost all of our prescriptions through this pharmacy (& we do a lot with 4 kids) and they do an excellent job. Help with our multitude of questions and are very friendly. Cannot disagree more with others giving them poor marks on these Google reviews.
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August 2020 by Patrick Lester
Poorly managed. Keeping your employees safe should be your number one priority.
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August 2020 by Kifen Harris
Had a lot of great stuff. Very clean and nice inside and huge. If they don’t have it, you don’t need it!
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August 2020 by Alex H.
I'm a fan of the Market District concept. I love the large stores with a huge variety. I can't however give them 5 stars because for so many items they are more expensive than other places. There are of course deals to be had, and the prepared food selection is usually pretty great. Cashiers and other staff are always super friendly and helpful, although I have started using scan and go. There is a Starbucks, dry cleaner (taken off site), and bank branch here as well as a pharmacy, so you can check a lot of items off your to do list pretty quick. Parking is ample and the carts rarely have bad wheels. Be sure to stop by for a shopping adventure soon!
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July 2020 by Leonid Feldman
Didn't bother to update their pharmacy hours on their Google page. Made it way worse for us when my wife needed an urgent antibiotic and thought we could get it their the ssme night.
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June 2020 by Clayton Morris
Very Prejudice store...I stood at the customer service desk almost 10 minutes as two ladies behind the desk looked over at me several times...I chalked it up to my invisibility....
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March 2020 by Jen G.
I went to giant eagle today to pick up a few things. I purposely used self check out to avoid any contact with people. While finishing my order the guest service person came up to my self checkout to ask me if I needed help .. I said no thank you and then asked him to step back , as he was right next to me (not even close to following 6 foot rule) He proceeded to say "ok crazy lady ". I said "excuse me ?! " he said " crazy , and why can he be next to you and not me" ( pointing to my son). I said "he is my son ... learn the rules of this situation and follow them !" He said "ok whatever ". This entire interaction would have been disturbing on a regular day let alone during a PANDEMIC! As if all that wasn't bad enough my son saw this particular "customer service " person shaking two peoples hands and then wait on a customer without using sanitizer. This is a serious situation DO BETTER giant eagle! You are on the front line of this and you owe it to your employees and customers to make sure protocol is being followed ! Side note... I should have just gone to Heinens. Lesson learned.
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September 2019 by Mitsuki H.
Um cool store with food and groceries and edible products but however except there was mustard in the ketchup bottle upstairs.
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September 2019 by Michael R.
Nice clean store. Good selection of somewhat overpriced produce. I usually go there for the beer and wine.
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August 2019 by Anny L.
Fav grocery store. Great sushi, great bakery section. great everything. Outshine any basic giant eagle
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May 2019 by Matt N.
The way a business handles phone calls tells a lot about the way other things are handled by the business. Market District will field your call in a professional and courteous way, and you won't get stuck in an endless phone tree system with all of those annoying, irrelevant choices, or maybe worse, a voice detection system that doesn't understand "yes", or "no." It's true. You can call and talk with a real person here. And, as a bonus, they're actually VERY good at getting you the information you need in a pleasant way. Thank you to the management and professionals who work at this store and handle things in the way you do. You're setting the bar for Customer Service on the phone. The store is pretty amazing too. Very large and well stocked with a large variety of proteins, vegetables, and other items that should satisfy the pickiest among you. Checkout is not the greatest. Self service is cumbersome, and personal checkout is slow. Overall, Market District provides a very good experience. It has peaks and valleys, but in an industry that operates at slim margins, they do a respectable job. My experience with them on the phone has been better than any retail operation I've done business with. Take note Heinen's and Nordstrom.
