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September 2024 by Drew S
The only thing this place cares about is $, not you, not getting you your meds, nothing just money. They will only call you if you have a prescription FILLED. If they are out of stock of your monthly meds, no call, no heads up, just let you run out of medicine, then tell you it's your fault, you should have called. No when my doctor called in my prescription and you didn't have it, you should have let me know, not just threw it in a file until I show up for it, expecting it to be filled.
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September 2024 by Jaelyn Boop
Shawna was very rude to me at the pharmacy desk and very slow service. If I could give this place a 0 star I would!
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August 2024 by Jerry Lotz
Horrible. I know they are all underpaid and over worked. But hey that's your friendly "Kroger" stores Your Kroger "fresh" stores. Absolutely the worst Deli. Absolutely the worst produce market. Use it today or lose it. Lettuce is rotten before you open it. Deli is a joke. Who the hell wants to buy meatloaf from a deli? Management problems? Wow. What a easy job to do. Just seve people what they like. But "No" it's the Kroger fresh way. Overpriced and rotten before you can use it. Kroger milk last about 2 days. Then chunks.
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March 2024 by Holly Levi
Slowest pharmacy ever. And forget having your meds if they have to order them. Get told every call to see if they have them that they'll be in the next day, and then call and check and they still don't have them in. The incompetence of this pharmacy is alarming.
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January 2024 by Casey Pond
Typically the staff is very nice and competent. The app is very easy to use to order refills and will email me once the scripts are ready for pickup. I've gotten several vaccines there and the pharmacists are always very quick and thorough. Plus who doesn't love fuel points?!
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October 2023 by Sarah
Would not use this pharmacy if my life depended on it. Made an appointment for flu shot the day before and waited over 15 min. to get checked in, only to find out they didn’t except my insurance. Tech was rude and visibly annoyed with her customers.
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September 2023 by Anthony G.
In my last excursion into Celina, I decided to push on into Saint Marys and check it out. I realized though, i needed to do my groceries for the week before I head back. Last thing I needed, was having to do another drive to get it. So i stopped by the Kroger in Saint Marys. Its not a bad supermarket, its a lot like other Krogers. The difference, their selection is more limited. It especially sucked that their deli did not carry Boar's Head meats, like the other Krogers I have been too. I never tried "Private Selection", but once you had the best (Boars Head), you don't go for the rest...Another thing is the prices seemed a little higher, for example on the flowers. I got some of the other things I needed and went on my way.
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October 2022 by Ann Kitchen
The only male (Bronwyn) that works there is nothing but rude to many customers including me. Has a rude tone with people & acts like he's too good to wait on people. There's a younger blonde female tech that's rude also. She like to look at you & say something to another worker then smirks at you, then acts like customers are bothering her because she's got to work I don't have problems with the pharmacist themselves it's the select few ones that's very disrespectful to people that's old enough to be their parents or grandparents. I'll be transferring my many prescriptions to a diff pharmacy because of the ones who think they're entitled to treat people badly.
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February 2022 by Shauna Gallimore
Awful customer service. They have no idea what they're doing. Told 4 different times to come back in 1 day and it wasn't done any of the times. Waited in line for 35 minutes to be told it wasn't done the 4th time. Something needs done with this place.
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December 2021 by Rob
I just had my chemo today. They are making wait on this chair an hour to get my prescription. When chairs are there for customers that wait for there prescription. Cvs and ever pharmacy works in your prescription faster if you wait in the chair except Koger pharmacy in St. Marys, Ohio.
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October 2021 by Mac (Big Mac)
Every time I call they have issues on there end of the line. They are not friendly at all. It seems like you are bothering them and they get mad. My dr will send my prescription over and half the time they claim they never got it. Then also they never use a different brand of meds if my insurance doesn’t cover it. Then they say I have to call my dr. I don’t get my medication when I truly need them. I get them like 3 days to a week later…
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October 2021 by Mackenzie Grace (Big Mac)
Every time I call they have issues on there end of the line. They are not friendly at all. It seems like you are bothering them and they get mad. My dr will send my prescription over and half the time they claim they never got it. Then also they never use a different brand of meds if my insurance doesn’t cover it. Then they say I have to call my dr. I don’t get my medication when I truly need them. I get them like 3 days to a week later…
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June 2021 by J.J. C.
Do you like buying spoiled food? What about dealing with inept, condescending employees? If so then this is the store for you! I purchased some beef ribs from this store. When I got open and opened the package, they had spoiled. Tried calling the store, but kept getting placed on hold. After 20+ minutes of waiting, I logged onto Kroger.com and did the live chat. They said they would give me a store credit of $22. Go back to the store the following week, they say there is no record of the store credit. After waiting around for 30 minutes they finally decide to take the $22 off my bill. I didn't realize that Kroger had sunk to Wal-Mart levels of customer service. At least now that I know that, I can save myself time because Walmart is much closer to my house. I will recognize Chelsea in customer service for being the least helpful person in the history of grocery stores. Congratulations girl!!!!
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May 2021 by Holly F.
Had a pick up scheduled between the hours of 11-12pm. I arrived and checked in on my phone at 11:03am. I seen my associates coming and going out the click list doors. I eventually called because I still was not helped 35 min later. No one picks up the phone and no one was coming in/out of the doors. I eventually tracked down a young boy that was making a delivery and asked about my order. He didn't come back out so I asked another young boy that was helping. I told them to forget it as I waited 58 min total. Me and my two young kids were not happy. Just went in then because I needed formula. Very disappointed. I understand they are low on help but at the same time, don't schedule that many pick ups in that hour if you cannot keep up. Something that should have took less than an hour for me today took me 2hrs 30 min when it was all said and done. This wasn't the first time I had a long wait for my click list, but I thought I'd have good faith. VERY UNHAPPY.
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April 2021 by Gene Hammons
Great meat department and really good prices
