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October 2023 by Wolf
If you read this, never take out insurance for your truck with them or any service, there are plenty of reasons…
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May 2023 by tclbbs1
Failure of company to work with me getting damaged vehicle fixed by their insured. Contacting not only attorney but 6 on your side.
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February 2021 by Columbus Tree Service
The customer service that an agency can have, I do not recommend it to anyone.
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February 2020 by TOYOTA FRS Tuning
I called him three times I left a voicemail they never called me back the service is terrible
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August 2019 by Jeremy Duffy
Complete RIP off!!!...been with this Agent over 2 years renewed policy and rates were way higher with 0 points or accidents on record. Alexandria stated if you go to auto pay it will keep you close to your old rate and I was on a 9 month policy where 3 months were free...I said yes I'll go auto pay as long as I'm still on the 9 month policy through Erie....yes she told me......So now today they took out the 10th month to where they should not have. Called the office and spoke to some guy whom tried to blow smoke saying the 12 month policy was the same....I stated no way it is if monthly payment was same....he was clueless and tried to cover it up ...saying auto pay changed it to 12 month.....I let him know I specifically asked Alexandria when I renewed if I were still on a 9 month policy and she stated yes.....however she was busy at the time and will have to call me back...go figure.......Complete runaround with these fools......
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July 2016 by Dave B.
Very professional agency with a friendly staff. They treat you like you are a good friend. They have a couple companies that they work with, so you can get a good rate and you can choose a lot of coverage options. My home policy had a 2% wind deductible and they gave me a quote from Erie with the same deductible as the other coverages. That 2% would be over $5000 and my normal deductible is $1000. Also they had a better car replacement coverage on my car. If my car gets totalled, I get a car 2 years newer. They explained a lot of coverage that noone ever took the time to explain.
