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October 2024 by Donna Brown
My doctor,PA, Katie Ellis is the best doctor I've had in recent years. She is thorough and spends quality time discussing your care and discusses additional testing when needed to get to root cause of a situation. Labdraw area of building is excellent too.
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October 2024 by Santiago Pinzon
Foul referrals.. Waste of time, waste of money! Btw the doctor I got was Jack Ellis.
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December 2023 by Michael Halasa
Dr. Oday was great for my new patient visit and his staff stayed late to get my labs take care of same day. The experience was great!
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December 2023 by Mike Halasa
Dr. Oday was great for my new patient visit and his staff stayed late to get my labs take care of same day. The experience was great!
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August 2022 by 5car Face
Rude, disrespectful & was told if I don’t like the way they run things to find another doctor. Filing a complaint for Laura Roache specifically.
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March 2022 by Kristen Kuhnash
I’m going on 2 years of chronic lower back pain because of a doctor at this location. I went 2 years ago to get a prescription to help with migraines. I’ve had migraines since elementary school, but the doctor wasn’t sure what causes migraines and decided to refer me out to a specialist to find out (I’m no doctor, but aren’t stress, hormones and hereditary factors pretty much what cause migraines??). Specialist sends me to physical therapy, I ended up stuck with a student physical therapist, and an injury to my lower back as a result. Now my options are surgery or prescription pain killers (neither an option in my opinion) or live with chronic pain. All I was wanting was a prescription for migraines. I didn’t receive any help at all with that. I’ve given up at this point.
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January 2022 by Soraya Harding
I became a new patient of Dr Wolfs at this practice and can’t even define how utterly frustrating my experience has been. My initial appointment was ok but everything and anything to do with Ohio Healths Physicians Group has been a tiring nightmare. Firstly, you cannot get in touch with the practice directly, everything runs through their scheduling staff who aren’t on site. This makes communication difficult and messages sent via scheduling or MyChart go unanswered. At my physical no labs were taken prior, not the doctor nor his assistant mentioned lab work until I followed up and was told “oh sorry you weren’t told “. This communication took quite a few weeks meaning that by the time I got all the details it was way past my physical which presented billing issues. When you do actually get to speak to a staff member, they’re arrogant and rude. This is a medical facility and some level of politeness would be expected. No appointment goes smoothly, you spend more time dealing with their inefficient protocols or lack there of than having your healthcare needs addressed or even taken seriously. Scheduling is a joke as is billing. If they can find a way to NOT help you they will do so and they do not assist in solve billing issues often putting the problem firmly in your lap even though the coding was incorrect, I don’t know what their hiring criteria is but it obviously needs to be addressed. Communication on a whole is non existent so you MUST be sure to read visit summary and notes after each appointment. The final straw for me was my departing doctor, Dr Wolf, stopped supplying my antidepressant without even informing me so when I went to refill it I couldn’t. I do not know a medical professional that would do this! You simply cannot allow a patient to go cold turkey off an antidepressant. Dr Wolf should have had my records passed along to another provider in the practice so any medications would continue to be filled seamlessly. This is not health care!
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October 2021 by L W
Dr. Sutter is the most helpful doctor I've had. He takes his time to ask individualized questions and makes me feel comfortable. I scheduled my appt online and his staff was really helpful with rescheduling by text message. He responds to messages over mychart quickly and thoroughly and sends in prescription almost instantly. I really don't like going to the doctor and I've had too many to count, but I feel like Dr. Sutter is the first one to actually go out of his way to help me. I wish I'd have found him earlier!
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March 2021 by Lydia White
Dr. Sutter is the most helpful doctor I've had. He takes his time to ask individualized questions and makes me feel comfortable. I scheduled my appt online and his staff was really helpful with rescheduling by text message. He responds to messages over mychart quickly and thoroughly and sends in prescription almost instantly. I really don't like going to the doctor and I've had too many to count, but I feel like Dr. Sutter is the first one to actually go out of his way to help me. I wish I'd have found him earlier!
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December 2020 by Mike Morabito
This was my first appointment, and scheduling was VERY easy and quick. It was less thana week from my first call to first appointment for a full physical. The staff were kind and efficient, even with the COVID precautions, and ran the office much better than my previous physician's practice. Dr Foley was very patient, spent more than an hour listening to my concerns and talking about treatment options. There was never any rush or feeling of confusion. Their nursing staff were equally attentive and gentle. I'll be staying with this practice after years of hopping doctors, looking for a practice taht didn't treat patients like cattle.
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November 2020 by Carly Mitchell
I've only had wonderful experiences at this office. Every time I call to schedule an appointment, they are accommodating and can usually get me in the same day or next. Whenever I send a mychart message, they respond within 24 hours. I have no complaints and would recommend this office to anyone! I see nurse practitioner Eleanor Byrum and hope to never have to change doctors because she's the best.
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November 2020 by Katelyn Pfeffer
Sr. Sutter and the staff here are AMAZING! But unless you want to spend a nice payment on a visit (not sick or anything), go elsewhere. This office charges an arm and a leg. Just for a new patient it was 290 without insurance. They overcharge and their manager doesn’t return calls. And they don’t answer anything, then calling their billing is even worse. Too bad dr. Sutter is associated with this practice.
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March 2020 by Carly Bevis
I've only had wonderful experiences at this office. Every time I call to schedule an appointment, they are accommodating and can usually get me in the same day or next. Whenever I send a mychart message, they respond within 24 hours. I have no complaints and would recommend this office to anyone! I see nurse practitioner Eleanor Byrum and hope to never have to change doctors because she's the best.
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March 2020 by Katelyn Dotson
Sr. Sutter and the staff here are AMAZING! But unless you want to spend a nice payment on a visit (not sick or anything), go elsewhere. This office charges an arm and a leg. Just for a new patient it was 290 without insurance. They overcharge and their manager doesn’t return calls. And they don’t answer anything, then calling their billing is even worse. Too bad dr. Sutter is associated with this practice.
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January 2020 by Jay S.
Dr. Arcy is my favorite PCP that I've ever gone to. And trust me (as a hypochondriac), I've been to them all. He's patient. He's kind. He's funny. And frankly, it's obvious he really cares about his patients.
