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August 2023 by Brian Mcclintock
Nice lady at checkout
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July 2023 by Don B Mansfield
Quick friendly service. They usually have what I need in stock, at a better price than most.
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February 2023 by Jen Engler
Had purchased a battery in our local Napa store.. it had a dead cell,we were over in Mansfield Ohio and this was the closest Napa store, so we went to exchange the battery. We had just had it tested at Advanced Auto Parts.. Well,the associate in the Napa store said he had to test it himself.. and yes it had a dead cell.. no good.. but since we bought it at a privately owned store,they couldn't exchange it for us.. ?? If it was purchased in a Napa store,whether owned by "Napa" or by a man named "Joe" ... It's a Napa store,with Napa products and the such... But anyways so we left and will not be doing business with Napa stores anymore...
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August 2022 by Gariy A
Awesome guys!!! Helped me out on the road to find an air fitting for my truck. Thank you!!!!
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October 2021 by Claire Reid
Spoke with Matt and was very pleased with his knowledge and experience. He was able to get me a part that nobody in Mansfield could. His smile was also infectious. An employee napa should be proud of.
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September 2021 by Mid Ohio Tree Mansfield Ohio
If they don't have the parts you need in stock, they can usually get them later that day or next day
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August 2021 by Jeffrey Hall
Had the parts ready at the counter when I arrived.
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July 2021 by Ashley Smith
Sold us a belt that broke in 1 hour. Tried to return it and was told it was our fault.
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June 2021 by Deianna Mounts
Because they made sure about my situation to make sure my gas cap was a good fit thanks Napa
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April 2021 by Traevon Dickerson
Came here, asked for what I needed, recieved product, paid for it, then left. That's about all you can ask for from an auto part store, keep it simple here and you'll get what you need. If they were to have their vacant car wash spaces turned into a repair shop, so I could have a reliable place to bring my vehicle for maintenance, that'd be awesome and deserving of five stars.
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April 2021 by Glenn Kistner
Was there around 2:00 p.m. this afternoon and Matt gave me the parts I needed as quickly as possible.. He was hustling as he was the only one there but kept a smile on his face and was very polite and understanding of my bad mood. He was taking phone calls on two different phones and helping me at the same time. I wish Everyone his age has his work ethic. Ill be back to this napa again. Thanks- Glenn
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March 2021 by Cathy Cyrus
Matt gave good service.
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September 2020 by david Hunter
Just had the absolute best experience with Mr. Matt. He was extremely knowledgeable and was extraordinarily respectful. He was absolutely swamped but took the time out to help every customer while keeping cool and collected. This Young man has earned a lifer for napa auto parts. Thank you washington auto parts for employing such knowledgeable staff, and being so well stocked!!!
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September 2020 by theodore Mitchell
Excellent service
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August 2020 by Tina Adams
They can order parts that are not stocked, are not packed with people if you want to browse, and have fairly competitive prices.
