-
May 2023 by Jeff Molden
Great experience.
-
April 2023 by Dorinda S
After having my information for 5 weeks they still had not prepared my taxes- I retrieved my paperwork and took somewhere else- I was initially told to drop paperwork off- they would work on them and call me if any questions- following up with an appointment to go over the taxes - when I went in to retrieve my paperwork another employee said ' you need to make an appointment' even though I did exactly as the first employee said. Our previous tax preparer of over 25 years retired and office closed - we never had to go in to sit down until After the taxes were ready to review and sign. Our taxes include business- rental property - investments as well as personal information - there is No Way to sit down face to face while preparation is done- I am thinking that ******* **** just wants to do the fast turn around taxes to put the most money in their pocket- instead of doing first come first serve -- We had to get an extension by new tax preparer - for the first time EVER - BECAUSE - ******* **** *** did not treat us properly - the new preparer saw the extent necessary to do our taxes and said he would get on them right away AND NO-- we did not have to be present with an appointment until they are near ready to go over - just like our long time preparer handled our taxes -- I wish I had seen another review on a different location on Facebook that told about ******* **** *** - that person said they had to retrieve their paperwork after 2 months of being stalled by ******* **** ***
-
November 2022 by Andrea Rudin
Friendly, kind, and simple process. Looking forward to continually working with them in the future!
-
February 2022 by Andrea R.
Friendly, kind, and simple process. Looking forward to continually working with them in the future!
-
February 2022 by Amy Rine
Michael is the best. He’s quick and efficient. He stays updated with IRS changes too.
-
March 2021 by Gene Disinger
Been using Mike for years never a complaint. His firm is always helpful. Will continue to use him as I trust him.
-
March 2020 by Brigette Short
Always very helpful!
-
June 2019 by Adam Romine
Almost 2 months after dropping off my taxes and never got done. I would call and email asking for an update and the 1 time they answered was "they are still being worked on." I knew this meant there was something wrong or they have not done them yet. I asked which is it and didn't get a response. A little honesty would have been appreciated and I would have been patient and waited until they could get to my taxes but after 2 months of being ignored and not getting a simple answer, my patience ran out. I understand 1st come 1st serve, but my in-laws took theirs in after us and got them back. Being transparent with customers is very important and they ignored me and led me to believe my taxes were being worked on when my file was just sitting at the receptionist counter for 2 months.
-
April 2018 by Ed Hays
Michael and his team are always available and helpful anytime I need anything! I appreciate them!