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February 2024 by Nicole Boyko
It’s really clean in their good selection of food. be careful in the parking lot because it’s normally busy and lots of carts lying around.
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January 2024 by Richard Risbon
Worst of the worst. IF (huge if) you are lucky enough to get a cart (always 0 carts), it WILL have at least one wheel with flat spots. The layout of the store was apparently done by the local kindergarten class. Restock of popular items is shameful. I will drive the extra distance to Heath Kroger 9.5 times out of 10 and am irritated 9.5 times out of 10 when I didn’t. If only Meijer wouldn’t have left!!!
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December 2023 by Carol Carr
Great place to shop. I love the fresh baked bread. Variety of cheese and deli items.
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November 2023 by George Hartz
This store is fantastic.The Kroger Marketplace has a nice selection of clothing and home items. The grocery store is full of so many options.The weak spot in this store are the restrooms. They are filthy and falling apart. They don't provide paper towels and the dryers don't work. The soap dispensers are broken.This store certainly does millions of dollars in sales monthly they no doubt can afford to maintain the facilities.
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November 2023 by Brenda Charles
Shout out to Susan who was working at the self check out yesterday. Very kind and friendly. Very willing to help out if needed. Friendly customer service is hard to find anymore and I want to say Thank you to Susan. Beautiful smile. Keep doing what you are doing.
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October 2023 by Meng Thao
Nice store. It’s a super Kroger.Get’s busy. Be careful in the parking lot.Clean and staffing is good.Good sales at times. Random deals. Seasonal clearance specials.
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October 2023 by Chris Luers
This is the WORST customer service I've experienced a very long time! late pick up orders with phone calls that were never made, at one point an order was 4hours late. No one answers the phone when you call back. A chat bot that's worse than talking to no one. etc... Kroger, you've done EVERYTHINNG but lock the doors to keep us from buying groceries there. You win! We are now going somewhere else for our groceries. You might be the biggest right now, but that won't last long if your customer service continues this way.
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October 2023 by Lloyd Fry
Constantly rising prices, poor selection of reasonably priced items, mismarked prices, and a regular drop in quality despite constantly rising prices. But, we don't really have another option. So, there it is
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October 2023 by James sturiano
Understaffed, understocked, dirty, and their bags are so thin they rip just trying to open one. This is an experience based on corporate greed and consumer apathy! If this store had it their way they would dispense pre shaped nutrient blocks and tell you to go away. Absolutely no soul.
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August 2023 by Marcy Hamilton
Ordered pinwheel sandwiches online and received an email confirmation. Called store the day of and they claim they don't have the order. Asked if I could place it now and said they don't take orders over the phone. Party is in an hour and half and I have no food. Extremely disappointed.
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August 2023 by Aya A.
Huge, clean, beautiful example of what a grocery store should be. The self-checkout line looks daunting but goes pretty fast.
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July 2023 by Claire Colclough
We ordered some sandwiches for a large party we are throwing for our grandmother and we received an order confirmation email. We call a half hour before our pick up to see if it’s ready and to check if maybe we can pick it up early and they say they don’t have the order in the system at all so they tell us to call customer service. We call customer service and they say that’s something they would have to resolve in the store. We also asked the guy at the store if we could place the order right now over the phone and pick it up in an hour and he said you can only place orders online (but online it says you can call or place your order online). 0/10 experience now we are running around town trying to find food for 75+ people.
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July 2023 by Ruth Hottinger
I shop Kroger always. There is a precious sweet lady that works at the bakery her name is Debbo she treated very kindly. I just want people to know there are kind people that work there.
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July 2023 by Jeremiah Hanlon
Currently standing here at the self checkout watching the employee who is supposed to be monitoring talk to passers-by as another customer and I wait for her to come do her job and get these things going again after they fault out every other scan due to "Items not in the bagging area". If only they had registers open.
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July 2023 by Sherry Day
The isles and products in the app (Kroger and Instacart) are not where products are located. It is getting better but needs attention. This can be time consuming and frustrating at the same time.