-
February 2024 by Bruce Miller
I would give it a zero if possible. I ordered a part for an emergency repair for my vacation property, which is 3 and 1/2 hours away from my home, and proceeded to drive down to make the repair. I received a text the USPS designated the package on hold with the comment "moved" but I found out after calling the this post office the real reason they would not deliver it was because I didn't have a mailbox... yet the package was too large to fit into a mailbox. So here I am driving three and a half hours to make an emergency repair and unable to do so because the post office will be closed once I get there.
-
November 2021 by Mokatashi
I know a lot of people seem to have problems here, but for me there is not a issue. No complaints.
-
April 2020 by Randall Minton
Jessica was EXTREMELY rude and condescending to me! This is not the first time. She acts like she is doing you a favor by dealing with you. For the money she makes, she certainly could smile and be even the tiniest bit human to you.
-
November 2019 by Thomas SunHawk
I need to know all to the post office not a voice service
-
September 2019 by Janice Spackey
It was a Saturday morning. I spoke with Jessica. I tried 5 times calling into the McAurther post office to see if it was possible to intercept a piece of mail that I knew was coming today, due to I am signed up for the USPS mail tracking app. I live in a rural area and cell service I admit is shotty at times.
-
October 2018 by Lindsay Shaver
this post office has the worst carriers and other employees i have ever had the misfortune to experience in all of places i have lived. not only do they miss-deliver other addresses' mail to us, but they have a history of not delivering items and leaving items in the worst areas. Even with all this dissatisfaction, I have never been so disrespected until today! I called about a package that amazon showed was delivered. the woman i spoke with was not friendly to start, but i would imagine it to be a stressful job, as any customer service job can be at times so i was patient. I explained that we get this package every month and that this time it was not delivered. she said the carrier must have it. i explained that the tracking information says it is at the post office as of Saturday at 7am and there have been no updates since (12pm Tuesday) she checks again and asks if i had a po box. i said no and offered the tracking number, her immediate response to that was "well i have to get to that page first" and when she was ready for the tracking number i began listing it off. halfway through the tracking number she YELLS "HOLD ON HOLD ON, GO BACK TO 88" so i finish reading the number slower than i had been. after a brief silence she said here it is. i will have them deliver it tomorrow, it must have been too heavy. i said thank you and asked "we get this package every month, what changed?" and she immediately became defensive and stated that she just started working here and said "ma'am don't take that tone with me" which really frustrated me, as i was the only one in the conversation with any sort of patience regarding my undelivered package. this lead to both of us yelling and now i can only hope they don't retaliate by not delivering more of my mail. Whoever this woman is, should find another job. if she can't handle a missing package inquiry without losing it she is not fit to serve the public in any capacity. I have been treated better at a gas station.
