-
February 2024 by Bill Russell
Fast honest provides information to make the best decisions
-
February 2024 by Derek Dawson
Won't go back and wont recommend. Waited to long and felt they were all about the upsell. My recommendation drive on past. Over 3 hours for 2 tires and alignment. Wasted day. Thanks Firestone.
-
January 2024 by Rena Banks
I had a not so pleasant visit at a previous tire shop in town. So I brought my car to Firestone, and they were able to accommodate me on short notice and was able to fix the issue(an issue that the previous shop should have been able to do). The team at this location were very courteous and provided outstanding service! Thank you and I will most definitely recommend this location. You are appreciated!
-
January 2024 by James Morrison
Paid over $130 for an oil change, tire rotation, and tire plug. No real inspection notes, didn't adjust tire pressures. Just not impressed. In today's world, I expect more.
-
January 2024 by Malcolm Thomas
The technicians took the time to explain what was going on. However, there seemed to be a long time of my car just sitting on the rack with no one looking at it. But, there were 6 cars and only 3 technicians so maybe they were trying to get as many cars through at a time.
-
January 2024 by Betty Hess
The people were so friendly and helped so much! I walked in so frustrated and they called me down and made my purchase pain free!
-
January 2024 by Gabe Sigman
Amazing Place to deal with. In and out faster then ever before. Will return
-
December 2023 by Bryan B
I came in here late on a Saturday afternoon with no appointment for a leaking tire and they were super friendly and found the problem and got everything fixed for me in under an hour and back on the road. And the price was very reasonable. Recommended!
-
December 2023 by Brian Griffin
Firestone is always very pleasant and I appreciate the fair pricing and services. I cannot tell you how many times I have taken one of my vehicles in thinking I had something majorly wrong and it was going to be expensive and it turns out it was something very small and cheap. As long as the service stays the same, I will continue to take all of my vehicles to Firestone for jobs that I cannot or do not want to do myself.
-
December 2023 by shinehart35
Woman at front desk is always nice and great! Only reason I give two stars. The guys in the back are lazy and move slow. Will make up reasons as to why the can’t or should I say won’t do a job.
-
November 2023 by Edward A
Traveling across country in a motorhome, we had a front tire start to come apart on a Sunday morning. Doing a search I stumbled on to this Firestone dealer. I called and spoke to Alicia who was very nice and said we have your tires in stock and we can get you taken care of right away. We arrived she came out to greet us and told us which door to pull up to. The tech Zach and his foreman were top notch getting us in and out fast! They made sure the job was done right and to my satisfaction. Everybody who took care of us were friendly and great people! Thank you for helping us on a Sunday!! We highly recommend this Firestone to others!
-
September 2023 by MidOhio Delta
The transmission repair estimate was so high, I thought they were joking. Not sure how they could justify an estimate over $7,000 for an older car…. Will not go there again!
-
September 2023 by Kevin Johnson
I never think about going back to this place for anything. First off don't ask me to get a credit card. And all I'm getting done to my jeep is a screw in my tire. Secondly when the locked bolt ? was not coming off. Never asked if I wanted to still have it done. OR take it somewhere else. ? 50 dollars ? started off .but not knowing I would be out 80 dollars. I was not happy ?. And my wife was. Not happy as well. But to hear the store manager say to me. Well I have to pay my workers. If you don't have people coming there. And happy with the service. It's just a matter of time. For the doors to close. As people put the word out how they was treated. Go a long way.
-
August 2023 by AGuyFromOhio (AGuyFromOhio)
Went to get the rear brakes replaced. Service rep told me they don't do just pads and need to do rotors as well. Sounded a bit odd, but I don't know the rules for shops and the rotors were looking a bit rough. Drop of the car and they seem busy, ask them to call me when it's done and get a ride out. Couple hours later they give me a call, jobs done. But, shock and awe, my battery is completely toast. They jumped it and left it running and it can't start the car. Bit of a surprise as I have had no issues with the battery and find myself sitting listening to music with the engine off more often than I probably should. Hell, I had sat out front before dropping it off for service texting someone for about 10 minutes with the car on accessory and had no issue. But hey, lucky day they can offer me 10 percent off. I'm frustrated, but make the smart decision to pass on a replacement requesting that they just jump it when I get there so I can drive home and do the battery myself and save a few dollars. They pull the car out, I hop in and, another pleasant surprise, my tank is reading empty. How the hell did they burn a quarter tank? Turns out they had for some reason disconnected the battery for long enough to reset the trip computer and it takes a while for it to read the level of gas. But they told me they had just had the car running for a bit to charge the battery. Why would they disconnect the battery after that? And a battery does not magically go from working fine to so dead it cant even keep the computer going in 3 hours. Whatever. Drive 15 minutes home, let the car sit for a couple hours, go out and it starts right up. I check the courtesy check list, and the battery was marked as being fine. Can't even keep the grift straight on the paperwork...TL:DR: lied about battery being dead to try and squeeze an unneeded purchase out of me. Super skeezy and will not be going back.
-
August 2023 by Max Bellman
I’ve been here many times for regular maintenance and other repairs and it has always been a quick, pleasant experience. This Firestone location puts others to shame when it comes to quality of customer care and service. 10/10 recommend, best Firestone location by far.Services: Air & cabin filter replacement
