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November 2023 by Dana Keck
Shoutout to James! He listened to my needs and request. Quick process. Thanks James
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October 2023 by Jack Coyne
John and Logan H did a great job getting me on a bed that I liked. Definitely come see them if you’re looking for a nice new bed!
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September 2023 by Tana J.
bought a Beautyrest mattress from mattress firm within six months. It was broken down and I can hardly sleep on it. I put in a warranty claim was denied even though I had one of their protectors on the mattress it got a stain. That is why I was denied the claim for a mattress that was broken down. call mattress firm to ask him why and that is what they told me. I said I have one of your protectors on there. You guys aren't going to help with this. He said that he's with a warranty is from beauty rest, there's nothing they can do. I said I had a protector on there. You guys need to help me out they said there's nothing they can do but they sent me a 20% off coupon and when I complained a little more they sent me a 40% off coupon like I'm never buying from you guys again you didn't help me out with this matter of a mattress that was broken down and I can't sleep on and I'm now still paying for
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September 2023 by Lisa Mays
Logan k did a good job ..He did there online quiz to see what we should get and showed us what options where there he wasn't pushy like most salesman ,and he was able to take my husband's jokes ..lol. hes a good salesman..
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September 2023 by Julia Smith
Logan H was very helpful, knowledgeable, and fun to work with shopping for a mattress! He even remembered us from a couple weeks prior as we were window shopping mattresses!! A lot of fun to work with!!
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September 2023 by Ashlyn Goston
Logan was awesome with helping us find the perfect bed for me and my husband with in our price range !
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September 2023 by Laura Tidd
This is the second time I have purchased a mattress from the Lima Store. The staff has always been very friendly, knowledgeable and quick to help.
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September 2023 by pastor jim
We had a great experience at the Lima store, John made us feel very comfortable and appreciated for our selection and fully informed us about the purchase options we could choose from. My wife and I felt good about our decision and respectfully treated as valued customers. Thank you for having top notch associates and professional representatives of your company. Will recommend your business to friends and family.
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August 2023 by Kyle Peura
Joshua was great at helping my wife and I purchase a mattress. He is very knowledgeable and polite, and we appreciated how he simply explained mattresses and Mattress Firm polices and deals to us, rather than slamming us with salesman pitches. Would recommend this store to anyone!
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August 2023 by Blade Ells
Overall I would say my experience here was okay, not great. I think the mattresses were still over priced even though they say they have the best prices. The sales men tried selling me beds I didn’t even ask about.
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August 2023 by Julie Hahn
Joshua was very helpful and patient as we shopped for a new bed for a son. We appreciate all of his help.
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August 2023 by Jeffrey Gordon
Went in got what I wanted and was pressured to buy anything extra. Great service!
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July 2023 by Jeffrey Bingman
Great experience! Our sales associate, Logan, was very knowledgeable and answered all our questions thoroughly. We left feeling like we got a great product at a fair price.
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July 2023 by David Wagner
They will find the right mattress for you! Vary knowledgeable. Would definitely recommend this to anyone who wants a great nights sleep!
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June 2023 by Jim Weber
Very knowledgeable salesman, and when I picked the bed up they were helpful and friendly!