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February 2024 by L C
Pharmacy customers, beware! I understand the issues Drug Mart might be having with the high turnover rate for pharmacy technicians at this location(it seems that there's always a new person there every time I visit the store). Most of the pharmacy technicians are ok, customer service wise, some are very good and a handful not so good in dealing with customers, probably due to lack of training. But when it comes to the two female pharmacists, you have a 50/50 chance to get a bad experience. If you're lucky, you'll get the younger one: she's always nice, courteous and willing to help; I believe she's newer to this store. On the other hand, you might get the other one, and then you might as well turn around and leave, because you're not going to get any help from her. I strongly advise against asking her any questions because she doesn't like to be interrupted from whatever she's doing, period. If she does answer any question at all, she's just plain rude, acts like she's doing you a great favor, and you get the feeling that you would've been better off if you've never asked a question in the first place. Her arrogance is obvious for anyone to see. Oh, and one more thing: don't bother to say "thank you", she'll never answer back.
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December 2023 by paige murrin
The overweight miserable looking older lady at cash register 1 today on Nov 24th was very rude to me throughtout the whole interaction.I got to the register and said hello and was greeted with silence.Then i put my 2 drinks on the counter and went to ask for a pack of cigarettes before i could get past “can i have” i was interrupted with a “I.D”Then she scanned my i.d and told me “dont work, cant get it”She refused to scan it again (mind you ill be 22 in less than a month and the i.d is valid)So i couldnt get the cigarettes for my father then i wanted to buy the drinks with my food card and clicked the wrong button so i asked her to fix the screen for me and was followed by a “you cant get nothing” then she took the bag away and put it behind the counter. And refused to let me purchase my items.Then i went and got new items and went to a different cash register where she scanned my I.D with no problems and i purchased my items with no problems.Drug Mart really needs to check their employees because they are gonna try and play the wrong people on the right day.Having employees who look and act miserable on the job isnt a good look for the franchise.Im very disappointed in my experience here especially since iv gone to this specific drugmart since i was 12.
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July 2023 by Kathleen Sapsford
Prices are very fair
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November 2022 by My Jessie
To the manager Chad, coming from a 36 year old woman. Some women compare makeup to see what best suits their skin tone. You made the mistake of following me & waited for me at the exit, thinking I stole something. Ironically the alarm went off when I exited with receipt & makeup, that I regret purchasing. I gave yourself and your kind security guard full permission to search my things. When all along, it was your mistake and the makeup I bought had been the cause of the alarm (That purchased makeup on receipt ).I've been coming to drug mart since my mother in law worked at the prior location which is value world now. How disappointing, stop racial profiling.
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January 2022 by Brian Winch
They are consistently great for me!
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December 2021 by Debbie Shannon
While they do 'save you the runaround', some of the associates could be a bit more customer friendly.
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November 2021 by Quincy Marie
The greatest pharmacy store there is. The whole pharmacy staff is wonderful, they are all always very nice and helpful. The saying is true, you'll find everything you need! Highly recommend this drug mart 10/10!
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April 2021 by el
I love this store and all their employees are so polite, and more than willing to help. However, 2 female managers have very snotty attitudes with coworkers, and customers. I won't turn to them for help.
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January 2021 by Nicholas Banfield
Mini grocery store with a place to pick up your local prescriptions.
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October 2020 by clamclown
my bolonga was slimy
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October 2020 by Susan Toscano
I nearly (9 times out of 10), always find what I am looking for. This store has produce, office/school supplies, furnace filters, frozen goods, lottery tix, beauty products, beer and wine, OTC products and a pharmacy, seasonal clothes and more. It's centrally located for most Lakewood residents and can often be a one stop shop.
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October 2020 by Ronald Price
Usuallt always have what we need. Staff is awesome im hete usually 4x a week. Lol
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July 2020 by Robert Minch
Good place to pick up a few groceries and other things. Usually has good, fresh salads and sandwiches. Also has good prices on vitamins and other health products.
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February 2020 by Sarah Dimitrov
You cannot get a passport photo taken here
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December 2019 by Ron Tase
Please improve the customer service at your pharmacy, misleading information and not willing to help at all. Went to order with a prescription a wheeled walker pharmacist Will told me nothing can be done unless I provide them with the insurance card, went the second time dealt with the lady at the pick-up section, she went a step further made photocopy of the card and told me will take few days to file for another representative on Monday, Will asked her what kind of insurance card did I present and she said United Healthcare, he said it can't be accepted, I need to call the number on back of the insurance card thing that was never mentioned before. I went to another store and the pharmacist there who was more knowledgeable and willing to help said that the program to order this equipment goes through a medical store not pharmacy. Please learn your pharmacists at this location to be willing to listen first and more important willing to help.
