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November 2024 by Connie
the worst place ever service horrible I had script for nebulizer tubing I drove from xenia to their Kettering store I was told they would call me when I could come in and pick up the tubing that has been over a year ago the only charge about $2 told them I would pay for it they told me to come back when they call me then my Dr ordered me a walker I was told when I called to check on it .they can't tell me any info only case mangers can call and check REALLY script is in my name now Dr sent script for a nebulizer machine I probably will be dead b4 I hear from them
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November 2024 by Jeffrey Klosterman
Terina was very helpful in picking out my needed product. She was professional and courteous and fulfilled all my needs.
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November 2024 by joyce lawson
Very nice people That help in any way . And full of laughter . Great job !!! ?
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November 2024 by Kim Frenchik
I knew I needed to replace my dad‘s existing walker and I was greeted right away by Dave and showed him a picture. He took me right to it and adjusted the handle heights for me. And additional to that it was on sale! Very pleasant atmosphere so in all it was a very good shopping experience!
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November 2024 by Randy Hilgeman
I've had the pleasure of dealing with Mr Chadwell and I can say he's very personable and professional. A bright young man who knows his job.
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November 2024 by Larry Thacker
David did a great job repairing my walker!! Excellent technician! Very professional and courteous! Highly recommend!
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October 2024 by John Deger
Had a visit from Thom who repaired a part on my husband's lift chair. He did a great job and was a pleasure to work with.
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October 2024 by jasmine barrett
James did great and is a great guy!
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October 2024 by allison dietz
A disabled patient of mine purchased a (out of pocket over $1,400) price of equipment. The company did not offer free assembly. The patient has to wait over a week to have me put it together for them. Upon opening the box the packing made a huge mess in their home.
The company told me since he did not choose the "white glove delivery" (costing an addition $250) they would not put it together for him.
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October 2024 by Brieanna Northman
I went in looking for information on a lift chair for my mother and Sophia was extremely positive and informative I will definitely be returning when the time comes for purchase
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October 2024 by Reggie Lane
I had a great experience getting an electric wheelchair diagnosed and fixed. My neighbor had an amputation and was in need of his e-chair because it would fit through his door so he could leave the house. I talked to David Chadwell and I told him that I would bring it in. I come in and 20 minutes later it's diagnosed and fixed. I will only work with David Chadwell from now on. My neighbor is so happy. I think he was suffering from cabin fever. Thank you David Chadwell!!!
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October 2024 by Robin Phillips
Yesterday Thom came to my home. Replace my wheelchair types and went to put air in them. The service was quick and fast. Thank you Med-Mart and Thom for excellent service. You were truly a blessing
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September 2024 by Mary Taylor
Thank you Thom! My broken recliner became an urgent repair need. The chair has sentimental value as well as function. I was so pleased he was able to repair it with his knowledge at the appointment! Very pleasant experience with Thom! Thank you.
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September 2024 by Jennifer Iannucci
Thom was great, very friendly....big big help and awesome person. Was such a pleasure to meet him. Thank you thom....you're great at what you do!!! Very thorough.
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September 2024 by Jenn Fair
They use a communication system with your doctors that the doctors are not trained in nor have they heard. then they expect the patient to do all of the phone calls and leg work so they get the sale. Their staff is rude and finds the patients frustration funny. They use to be a wonderful company but now they are near impossible to work with.