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September 2023 by Fck Osu
Manager is rude and acts like we’re the ones who made his life this terrible. Go to therapy instead of taking it out on random people.
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September 2023 by Steven Hazelcorn
Clean and open 24/7 I like it enough to keep going there . The people who run it there are very nice. It's in a mall with Kroger and zen nails . We really enjoy it. I just would like more upright bikes as the recliner backs tend to hurt lower back
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September 2023 by Curtis Mellars
Wouldn’t waste my money going to this place. In some of the other reviews the owner/manager states that in order to cancel your membership u can either call or email to cancel and I did both. Sent 5 emails and called once. On the call I was told to send the email which failed the previously 5 times. This place doesn’t care about ripping people off.
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September 2023 by Ralph Barker
My silver sneakers card had expired so I signed up. I had to have emergency surgery on my back and was laid up for 4 months. I had to pay $60 to have my membership canceled and never had one workout!!
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September 2023 by mark mckee
It's getting better. This is the 1st year they have kept it at a cool temperature during the summer months. I would like to see some equipment changes in there.
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August 2023 by Game Email
owners incompetent. Doesn’t know how to respond to emails about membership. Don’t sign up
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July 2023 by Laurie Smith
The gym is ok for our small town, but in the summer months it is way too hot. We asked about it and they said thermostat is set on 68. Well, it is not working. I used my phone thermometer on my phone and it was over 70 with high humidity in there. I cut my workout early because it was just too darn hot. We overheard several other folks talking about how hot it was in there as well, so it is not just us. Will wait another few days, but Planet Fitness was very cool inside when I inquired today. If I choose to cancel, I certainly hope I dont have to go through the hardship others in the past have.~in response to your answer, maybe you should get the AC unit serviced. It was only 68 degrees outside at the time, not escalated temperatures. Yet this inside was still too warm to get in a good workout. Planet Fitness has tall tall ceilings and it was very cool inside. As well as Kroger and other places I went in to. I believe you need to get a new AC or at least have it serviced.
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April 2023 by d hoyt
This place is the worst. Way too small and they make it impossible to cancel. Ive been trying for over a year now. This month they charged my bank 2 times so if they still refuse to cancel my membership i will be contacting a lawyer regarding their anti consumer policies. Last time i called to cancel the person that answered told me i had to do it online and the online cancelation says i have to do it on the phone so dont believe the phony replies. They have made this process insanely annoying for over a year.
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March 2023 by Cory Kerns
Kept charging me even after i canceled my account February the 3rd. Kept no record. Couldnt even find me when i tried to cancel the second time (today). Told me there was nothing they could do? Asked for the owners number. Got told to kick rocks basically. Bc of non existent management and ppl not doing their jobs properly. im still being charged money from this company!! Havent even gone this year. Id recommend a different gym.
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February 2023 by Brianne Hinkle
Looks like a great gym, staffed with professionals that care!
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December 2022 by Papa Midnight
Clean, Quiet, Affordable, and its always open honestly couldn't as for more. The crowd that goes there is pretty laid back, I get off of work pretty late like 7-8 pm I have never felt uncomfortable going on and have always enjoyed the relaxed environment. Peter is always helpful.
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December 2022 by Sarah
Great gym except the door only works half the time. You can call an 800 # and give them 3 sets different proofs of ID. However, when it's dark with negative temperatures and bad weather the 10 to 15 minutes wait is ridiculous considering I pay to get in a safe and timely manner.
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October 2022 by Stephen Thorp
Wish they would turn the hot water on in the showers. Don’t like having my car smelling like a locker rom.
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May 2022 by Charlie Doomy
Nice clean facility and open 24 hours everybody generally keeps to themselves so good for people that's just getting back into it and doesn't want judged
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April 2022 by Sammi lynn
Got a 3 day pass to see if I liked it better than my original gym and it was nice and clean good people working. It was my 1st time trying out this gym and I went with my boyfriend, we were on the treadmills as I am a plus size woman and had to start off small. Well I look up and there was a man with his phone pointed straight at me taking a picture. Most uncomfortable I've EVER felt. We immediately left and will not return.
