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November 2024 by Kathleen Barbour
I did not have a pleasant experience here. The clerk behind the counter talked down to me and was not helpful at all. Chase is training their tellers to not listen to the customers' needs and transact the way that rep feels that day. I will not visit for a while until they get new personnel. One clerk in the windows at lunchtime on a Friday is unpreparedness. Parking is horrible.
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August 2024 by Elizabeth Ross
Came to this location on a Saturday at 5:4 0 and even though the ATM vestibule hours say that they're open till 8:00, the doors were indeed locked. Thanks a lot for wasting my time. Also parking is a nightmare especially on the weekends.
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August 2024 by Pragya Tiwari
Bryan was super helpful. They gave me a business card to call before I came in, he picked up the phone and was kind unlike some of the other branches where they don't even pick up the phone. Bryan was efficient and quick with my tasks, answered all my questions, and then even made sure to ask if there's any other issues he could solve for me. When one other task came up, he was more than happy to help me resolve it and followed up by phone as he has promised. He did this very close to closing time and did so with a smile!
The staff comes up to ask how they can help the moment you enter the branch.
Emily was SUPER nice and always welcomed me with a smile and never made me feel small for even the silliest questions.
I appreciate the work ethic of the staff at this branch. Keep up the good work!
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May 2024 by Ken Doerner
Stopped in recently to have a document notarized, the young lady at the counter was very professional but Greg the notary seemed like it was a major inconvenience.
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February 2024 by Chris Paul George
The door doesn’t work when I try to get in after hours
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November 2023 by Nate
ATM never works, wouldn’t happen in the suburbs
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November 2023 by Wendy Mccormick
Very helpful and nice.
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September 2023 by Eric
Brian Mesick is one of the most helpful financial profession whom I ever worked with; however, JPM investing is among the most unorganized and unknowledgeable broker-dealer and customer service staff for investment services that I've ever worked with... Worse than Robinhood. Where are my securities?
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August 2023 by Shawna Marie
Called up there a few days ago asking what the atm hours were. The guy failed to tell me that the atm has been broken for weeks now. A wasted trip. Why tell me the atm hours when it’s not even working. What a jerk.
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June 2023 by Nate Friedrichsen
ATM never works, wouldn’t happen in the suburbs
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April 2023 by Beda Nuñez
(Translated by Google) Thanks to the banker Fredy, always so kind and willing to help.(Original)Gracias al bankero Fredy, siempre tan amable y dispuesto a ayudar.
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April 2023 by Cory Eischen
Professional staff, cans a clean facility. Convenient for Ohio city nights, with a late night atm!
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April 2023 by Michael Zuratti
I like this location. John the biz banker is very professional. He always goes the extra step to make sure I am taken care of. They really want their clients to succeed. 5 stars.
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March 2023 by ROBERT MORRIS (MORRIS THE BATTLE CAT)
They really Care about their family interests
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February 2023 by Hotpapirico
I don't have no problem with my bank.
