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August 2024 by Taylor Gonci
I got a flat tire and Shane was able to get us a tire the next day and for a really good price! Great customer service!
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March 2024 by Jason Richards
Great place. I've been a customer for twelve years.never any problems
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February 2024 by Jason Davis
Excellent service highly recommend!
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January 2024 by Yesenia Torres
Always a great experience when I need my tires replaced. The mechanics are professional and courteous.
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December 2023 by Ray Simmons
Great company. Good crew to get you back in the road as fast as possible.
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September 2023 by Gregory Beasley
Best kept secret in Cleveland. This place rocks! The pricing is great, the customer service is top shelf. It was a refreshing experience to deal with honest people like Steve and his polished expert team of professionals that know what they are doing. Do yourself a favor and call them first for any of your tire and/or repair needs. A1 company. Highly recommended.
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September 2023 by Pink Masquerade
I had a blown tire and a friend referred me to the emergency service. I talked to a nice lady who transferred me to dale the technician. The first question I asked dale was how much this service would cost me. He said that he had no idea because the office was closed and it had to go through the computer for pricing and he couldn’t tell me a price. He said they would contact me in the morning to discuss pricing. He still came to do the job and never did any pricing. I was assuming the job to cost around 200$ however I got a call telling me that they needed to run the card for the service last night. (Still no pricing) I explained that I told Dale to have the office call me before running the card so that I knew how much the service would be and that I needed to know how much it would cost. I was then told that it would be over $500 for 1 TIRE AND THE SERVICE! Had I have known that I would have NEVER ORDERED THE SERVICE. You can buy a full set of tires for that price. I will NEVER use this company again. I thought I should warn everyone that they go out and do the service without telling any information first about how much it would cost. That’s not how you should do business. That’s working off of others desperation. And because of their mistake I am stuck with a 500$ tire that I would have never ordered. Also the service call is by the hour. The Technician was only there less than an hour but I was charged multiple hours, and 40 miles travel time when I was only 12 miles away from the tire shop. Rediculous.
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September 2023 by Adam Widdi
Called ahead got what I need and it was in stock
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September 2023 by Jeff Ulery
Great tires at a great price.
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August 2023 by Steven McSwain
I took my truck here to get 2 (read: only TWO) tires replaced and balanced. It took 2 hours for the kid to change both, after literally every step he walked away for 5 to 10 minutes somewhere in the back. When I called and ordered the two tires, management told me they could change them on my lunch break from the plant up the street from them. I told them I had 30 minutes for lunch and I know it only takes about 5 to 10 minutes to change one of my tires from previous experiences. They charged me $50 more per tire than they told me on the phone prior to my visit and cost me 1 and a half hours of time from work so that's around 150 total more than I expected to spend overall. I was very disappointed with my experience.To be fair: when the guy who was more experienced finished up his work and came to help the kid who was taking too long on my tires, the work was finished quickly and I got out but my time was already lost.
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July 2023 by Tillium
All the staff members have been very kind when I go here knowing nothing about tires or my car. They will rotate my older tires to the best position while getting a new one and if they see more issues they will give me an honest opinion and estimate on if it needs addressed or any concerns they have.
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June 2023 by denis korotkikh
This people are super nice and super professionals!!! I had a 2 damaged rims and 2 tires on my trailer, plus had to pick up a load, was in a rush. I called them, they gave me estimate for service and time frame. Super honest people, they even charged me less than was in estimate. Used tires for dissent price and brand nee rims. They also have a new and recap tires, its up yo you. Put me back on the road in less than 35 minutes. Entrance of the shop looks narrow, and you have to back from busy street - it is not a problem at all. 2-3 mechanics close the road on the both directions and you can back in safely without any stress!!! Giving 5 start only because cannot give 10. Consider this place as professional, honest and responsible people! Thank you again!!!
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January 2023 by Tony Diehl
Never seen a better service than this. Traveled with my best friend to take his Son back to visit his mother for Christmas in a blizzard storm weather, got stranded in Cleveland Ohio on West 25th street in the cold weather, his roadside assistant Ford was gonna take forever to come. After few research online, we found Advance tire, the whole team was super nice, professional and very helpful, service was awesome and we were back on the road for Chicago. Will highly recommend this place. Affordable and fast service. Thank you
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December 2022 by G Z
Got stranded due to a flat tire in Cleveland Ohio, called my Ford road side assistance and had to wait 90-120min for service. I google tire service and discover Advance Tire. Excellent price, Excellent customer service, excellent team, best service, was back on the road fast and also asked for a best place to eat and was told about My Friend dine in, best food. Thank you guys for all your help…
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November 2022 by Cecilia Armstrong
Great experience here. Very honest people!! Definitely recommend and will come back for other tire needs.
