11-21-22 Spoke with Victoria who explained my bill since I cancelled my internet service for 2 weeks using a competitor's service and was disappointed and returned happily to AltaFiber--never have had a problem in years! Victoria was completely professional and quickly resolved my billing issue. THANK YOU VICTORIA!
June 2024
I had some quick business this day and they were kind of busy, but all of the associates were efficient and friendly to every customer. I was out of there much quicker than anticipated.
March 2024
I had a nice experience here when I returned cable equipment. Mr. Steele waited on me. He gave good customer service.
For more than 20 years, altafiber’s Kenwood retail store has been reaching beyond the borders of Mariemont, Pleasant Ridge and Madeira to help our neighbors in the community connect with each other. We pioneered and launched one of the first wireless businesses and we continue to innovate through our lasting and imperative fiber network. Experience what it means to connect your home with what matters most by stopping in to say hello.