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October 2024 by Sheila Stone
Great service, manager mike is helpful and professional, highly recommend this location
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July 2024 by Tiffany Smith
Xpress Pro Tire & Auto formerly Car-X
This company has no integrity. I went to get my car AC fix. I paid the service fee for an AC diagnostic; I was told that I needed Freon and that would fix the problem. However, once I agreed to pay for the recharge. However, once the recharge was done my air was still blowing hot air. I requested a refund; as you could feel the air was still blowing hot. The manager was very dismissive and hung up the phone on me. I contacted corporate and they had the same manager who previously hung up return the call. I’m out of $211.00 and still not air in my car. Avoid this company now called Xpress Pro Tire & Auto formerly Car-X. Don’t waste your money!
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July 2024 by Terri Bauer
We took my car there due to the AC was blowing hot air. It needed freon. When they called about the AC they they mentioned another problem that they found. We explained that we had taken it elsewhere, and no one could find the problem. They found the problem in a few minutes. We gave the okay to fix that as well. When we went to pick it up, they showed us the part that was broke. They explained everything. This is the second time we have take my car there. We will continue using them.
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July 2024 by rick bauer
Made an appointment to have air conditioner looked at, dropped it off and ran errands. Hour later they called said all done, and they asked me if I had heard the loud vibrations under the hood. I said omg, yes, but we've had other garages look at it and they could not find anything... This guy found the issue in 5 minutes, and it was serious. Showed me how the belt tensioner was only held on by the belt itself! My wife drives hundreds of miles by herself sometimes, and this could have been bad had it broke in the middle of nowhere where. They had it replaced in just couple of hours!! I take my cars there anytime they need work. This shop is incredible, nice guys, who know what their doing, and no hustle!!! 10 stars in my book!!
Rick Bauer, Mt. Healthy, Ohio.
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March 2024 by Aaron Allen
I have done business with them for years and made the mistake of going to another Carx just once during that time. The other Carx messed things up so badly that I had to bring my car back to Colerain just to get it fixed.
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March 2024 by Laura Donohue
This Car X location in Colerain is absolutely fantastic! They are always upfront and honest about repairs. Their prices are competitive and I feel like this is the only auto repair/maintenance shop I can trust. Bob Sumerel, Vavoline, Ford, and honestly any other car shop I’ve been to have failed me. This location is beyond expectations with their work! Thank you so much for always taking care of my car needs with HONESTY! I will always recommend them over any other car shop in the tristate 110%!! Mike and Henry are absolutely amazing and always get the job done RIGHT and within reasonable price!
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December 2023 by Stephanie Davenport
I would leave a negative star if I could. This place is a joke. Waited 30 minutes at the counter just to get checked in and I had an appointment. Then they couldn't finish the job and only knocked 20 dollars off of my bill. Also, lied to me about something being wrong with the car when it's not. Will NEVER take my car here again. Beware!
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December 2023 by Darlene Bradley
We booked our appointment for the Colerain location on line and they didn’t get the notice until we arrived. The staff was accommodating and fit us in but the system needs to be upgraded, otherwise I have no complaints.Services: General repairs & maintenance
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November 2023 by BLynn b
The manager and staff was very accommodating. They scheduled me immediately and provided an estimated time of completion, which was exact. I plan to return.Service: Brake service & repair
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October 2023 by Christi Mitchell
Always friendly and never try to sell me services I don't need. Quick and easy oil changes that is why I keep going back.Service: Oil change
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October 2023 by Wendy Renee
They did a wonderful job on my car! They are quick and friendly and I would definitely recommend them to anyone.
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October 2023 by Lyndsey Helton
Last week I had to reschedule my oil change very last minute and the gentleman on the other end of the phone was able to get me rescheduled within the week with ease, which I very much appreciated! Additionally, when I was able to show up for my appointment, I asked the gentleman helping me (I did not catch his name!), to also take a look at my back windshield wiper if possible because another car location informed me it was a "custom order". He quickly was able to look up the information I needed and where I could find the correct size (no custom order needed) because they did not carry that size in the store. I thanked him and took a seat, but shortly after, he came back out to the lobby and informed me that he double checked in the back and in deed found the size I needed. He said he would sell it to me for a very low and well reasonable price and would even be happy to install it for me. I am sincerely grateful for the honest, efficient and kind team that works at the Colerain Car X location! I will absolutely be returning for my future car services.Service: Oil change
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October 2023 by Adam Broge
I'm always happy with CarX. Used to go to the one in Anderson township on Asbury road and now I go to this one. I don't have anything negative to say, they always get the job done, they're always straightforward, and always no bullcrap. Their prices are usually pretty darn competitive too. No shady business.
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August 2023 by Anthony Nordby
Great service great prices and professional
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August 2023 by Dan Gullett
Had my oil changed.
