-
August 2024 by C F
If you want food in a semi timely manner DO NOT use their app to order. I placed my order at 11:42. It said it would be ready at 11:58. It it now 12:45 and my food is still not finished. I ordered fries, a burger, a milkshake, and a large tea. Nothing crazy and I’ve been waiting over an hour from the time it was placed. That is beyond ridiculous in my opinion. I have worked in fast food so I try to give the benefit of the doubt but this is more than just a “short staffing” issue. I went and asked about my order and was told it was not ready yet.
UPDATE: received my food at 12:49. My food is COLD!! There are 5 people in the back and I was just waiting on someone to grab my tea the entire time I was there. There were 3 other people in the store that had also been waiting an hour for their food. So when I asked about my food it had been done and just sitting waiting for my drink.
-
June 2024 by Richard Craven
always a good experience I'm usually in and out
-
June 2024 by Travis L
Just got a 6 inch Italian sub. 8am. May 30th. Lucky I didnt have time to go back in, as I'm off to work. They left a sheet of the separation paper from the meat in my sub and I ate like 4 bites before realizing it. It was a whole sheet. Shouldn't be so in a hurry and pay attention.
-
June 2024 by Jenny geer
Girl friend and I stopped here last night for our after firework show milkshakes around 2am. The staff was just amazing. The gentleman in the kitchen that had an energy that brings a smile for your face. Had the best peanut butter loves shake ive had in a long time.
Didn't have to wait 40 mins like the previous weekend at the austintown location. I get this is no fault of that location but after 14 hours in a field all day and 4hours of round trip driving, one finds themselves exhausted by milkshake time.
Definitely a well earned treat after a long days work. Hope to have the same amazing experience in the weekends to come being the closest Sheetz to my new home in Canfield.
Keep being awesome folks. And come see our fireworks NEOPG!
-
May 2024 by Deb Fabian
I don't know what was going on there tonight, but I had to get a refund for my coffee order as I had waited 10 minutes and there were no signs of life.... no one ever said what happened or even said sorry or we're working on it.. nothing.. I was on a time restriction so I had to go, so thanks for leaving me thirsty for my 1.5hr drive tonight.
-
March 2024 by Local Traveler
Most amazing store manager ever! Shes always so helpful and polite!
-
November 2023 by Ashley Rivera
10/26 10:30 pm my husband got me a burrito bowl, literally I only ate like 4 spoons of rice. Payed extra for pico cheese and sour cream and they gave me just that with almost no rice it was disgusting. Don't get your burrito bowls from here.
-
October 2023 by James Williams
Very slow for not being busy
-
August 2023 by Jeremy Simmons
Avoid this sheetz for food unless it's prepackaged. This is not the first time MTO has disappointed and upset my stomach. High priced and sub-par. Nitro cold brew came half full and half foam, disappointing.
-
August 2023 by Evan McCallister
Greatest sheetz of all time.
-
August 2023 by Linda Pitzer
Got gas fill-up with no issues.
-
May 2023 by Terry Johnson
Always under staffed, takes forever to get an order. Heaven forbid you get a Milkshake, one person handles the register and the beverages. Line-out the door to check out and no beverages being prepares. Absolutely ridiculous!!!!
-
May 2023 by brittany dirocco
Literally had to come home and cook my own food how is it ok for someone to give u food like this I pay way too much money I could tell it was undercooked as soon as I opened the lid to the box attached is a photo of my apps in my air fryer before I finished cooking the food
-
April 2023 by donovan simione
Fantastic food and drinks! The food is nice and fresh too, not frozen and heated. They cook it right in front of you! I 100% recommend for everyone!
-
April 2023 by Jayanna Traylor
I come here literally every night and get the same thing... Lately the fries are like always under done and soggy. They're supposed to be on a timer so I don't understand why this keeps happening.
