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August 2024 by Dan Alexoff
I needed them to check my daughter's transmission. They were cordial and prompt. Informative and easy to talk to. They have my business.
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August 2024 by Chris Johenning
Great transmission / clutch service. Very happy to see them dig into manual clutch problems with uncertainty and able to resolve problems at minimal expense . THANKS
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June 2024 by mudman south
Called them about fixing my k3500 transmission and they said they don't work on trucks. I thought they went out of business.
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May 2024 by Tessa Rankin
AMAZING. THE BEST. THE BOMB-DIGGITY. Over the past 10+ years, I've taken 3 different vehicles here under suspicion of a transmission fault. Only 1 ended up needing a new transmission (and they did a fantastic job) while the other two mimicked the signs and even showed the codes indicative of tran issues. Kevin and his team were able to rule out a failing transmission and fix the issues at an extremely reasonable price. I currently have my truck in there, which I was terrified would need a new tran and be a devastating blow to me financially (Even my mechanic was sure it was the tran). Instead, it was another issue that cost a mere fraction of what I was prepared to dole out. Kevin is a dang honest man. He could've easily made some extra money off me, multiple times, but told the truth instead. I can't say enough about Kevin and crew. You never have to worry about paying for things you don't need, a wrong diagnosis or general shiesty-ness. GO HERE. I'm naming my next dog Kevin.
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September 2023 by M. Miller
My father suggested Richard's when my transmission was debilitated by running over something. I was never disappointed. I was called with every minor update and he was so patient with me when my insurance adjuster failed to do his job and I had to call daily. This shop is excellent and flexible and I cannot praise them enough for all they did. It took a month to get my vehicle back but it wasn't due to them but an incompetent adjuster and the staff spent all their time working with the insurance to ensure my car left in top shape. I will certainly return if I ever need to and recommend them to anyone. Transmission work isn't cheap and don't expect it to be. Per previous reviews degrading the shop because of that, you get what you pay for here and that is all that matters.
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August 2023 by John Moore
Great garage managed by great people. Always a fair price. Don’t second guess yourself- they deserve your business.
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August 2023 by Megan Miller
My father suggested Richard's when my transmission was debilitated by running over something. I was never disappointed. I was called with every minor update and he was so patient with me when my insurance adjuster failed to do his job and I had to call daily. This shop is excellent and flexible and I cannot praise them enough for all they did. It took a month to get my vehicle back but it wasn't due to them but an incompetent adjuster and the staff spent all their time working with the insurance to ensure my car left in top shape. I will certainly return if I ever need to and recommend them to anyone. Transmission work isn't cheap and don't expect it to be. Per previous reviews degrading the shop because of that, you get what you pay for here and that is all that matters.
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May 2023 by RONIN
They darn fix it err time. BEST all around car mechanic shop in Akron. Well worth your time and money if your wallets an bit tight as they usually are a cheaper shop than most.
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March 2023 by Deborah Allison
I ended up at Richard's when I was already tearing my hair out about a weird noise that nobody could figure out on my F150. They stuck with it and finally figured out that it was the actuator, whatever that is. I mean it's a round piece of metal that looks like every other round piece of metal. Richard's has a free diagnostic which is nice on a good day but on a bad day, which is what I was having every day with this thing, a free diagnostic is really lifesaving. I was at the point of despair when I came to this garage and the only reason I ended up there was I had been told that the noise might be the transfer case and nobody wanted to deal with it. I asked my friend if he knew anybody who did transmission work and he told me about Richard's but they do everything, not just transmissions. Turns out the noise had nothing to do with the transmission. But it's nice to take your car somewhere where even if something goes wrong with the transmission it's not the end of the world. I didn't think there were any honest mechanics left in the world. This place is not only hands down the best mechanic ever, but it's one of the best businesses in the area in terms of honesty, courtesy, attention to detail, and perseverance.Service: Auto engine diagnostic
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February 2023 by William Negley
My opinion based on my experience was Richards Garage Inc. is a very prompt and honest automotive shop. I wouldn’t hesitate to recommend them to anyone.Service: Transmission
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September 2022 by Gary & Roberta Corn
We can't say enough "GOOD" things about Richard's Garage Inc. We had them put new struts on our 2012 Nissan. We can't believe the great ride we have now. Plus, they gave us such a good price. They beat four or five other repair shops by $200-$400. Richard's knows what they are doing and they are "HONEST". What a refreshing experience. They were able to save on parts & passed the savings on to us. Unbelievable! They could have kept that money for themselves, but they gave us the blessing! They even showed us the old struts that they removed. They are a "FIVE STAR" business. We are going to make them our auto repair shop from now on. The Bible says to give honor where honor is due & Richard's Garage Inc. is an very honorable business.Service: Steering & suspension repair
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October 2020 by Jay wright
Richard's identified my problem found and explained different options on how to fix it. Transmission got replaced and warranty provided.
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September 2020 by Faeyn
Richard's Garage clearly explains what issues they find and what needs to be done to fix them. The prices are fair, they work in a timely manner, and they know their work well.
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June 2020 by Edward Raffel
Richard's Garage is the single most unscrupulous crooked repair shop I have ever had the displeasure of dealing with. I brought my Buick Roadmaster with Corvette LT-1 motor in for transmission work, and they said I needed to have the entire transmission rebuilt. OK, fine. 2 grand later and after only a few hundred miles there was transmission fluid pouring out all over my friend's driveway (which I had to clean up). I brought it back in and they said the tech that worked on my car put the seals in wrong or forgot one entirely. Back on the road after only a couple of months (less than 3,000 miles), I was driving an expensive load to Lorain, and half way there couldn't get out of first gear on the highway. I had to drive the rest of the way to Lorain in first gear, and when I called them to get it towed, the secretary said they wouldn't pay for the tow back from Lorain. So, I drove the car back all the way in first gear again, and they paid for the tow from my house. He promised to fix the transmission, and call me when it was done. They never called and now since it's been so long without so much as a phone call they had my car towed away so I can't even get the scrap value for the car. I'm out 2 grand for the transmission, and 3 grand for the car, and now owe the tow place $400. Never, ever use this garage. They will steal your money and maybe even your car.
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April 2020 by Denise Brauchler Wurst
Low pressure, honest, good prices!
