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September 2024 by Mike Tarnowski
5 years ago I had a Linex Berliner installed and they did a great job. Recently I needed running boards and thought I would continue doing business with them. I received a phone call telling me the running boards came in; I said I would pick them up on Friday. I showed up at 12:20, only to find they close from noon to 1:00 for lunch. I called and left a message, voicing my frustration. I received a return call wondering why I was upset. I explained that they are open 8-12, 1-5 M-F, when is the average person supposed to pick something up? The response wasn’t apologetic or in any way providing customer service, simply “I’m not sure what the problem is I can return them if you don’t want them”. Shop local they say. I can order something online, from the comfort of my couch, delivered right to my doorstep; why would I invest so much time for the “privilege” of shopping at your store? Rudeness and attitudes won’t keep your business successful.
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November 2023 by LS Greger
Great service and did a great job!
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October 2023 by Melissa
Great job, quick and great product.They made sure we were satisfied with the job they did.
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August 2023 by Jamie Oster
The Mandan location has a great team! They were wonderful from start to finish. Great quality service, friendly staff and professional. Affordable prices too. I will return for future truck accessories and installation projects. A big thank you ?. Jamie
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November 2021 by ProFinish Daily
I own a bodyshop in Mandan. I have been referring customers to Line_X for many years. We dropped off a freshly painted tailgate (on the truck) this week. Got the call from Line-X that tailgate was done. Go to pick it up and find damage to the freshly painted tailgate. Line-X denies they damaged it...Guy even comes out and says "that was there when we took it off". Customer service is the cornerstone of my business. We all make mistakes. This is not how I do business and will never do business with Line-X again.
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March 2021 by Darrin Martin
Bed sprayed, and a bed cover installed...Lola was awesome to work with...lots of choices..was done fast and perfect...
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February 2021 by Miguel Grajeda
I'm very disappointed that I had to pay the expense to put my truck mufler back the way it was due to not ordering right parts.
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November 2020 by Seth Kreil
Very helpful with what I needed.
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May 2020 by Zulema M.
Got our truck bed sprayed & got aside step. Good price & very friendly & professional. They were able to take us to the mall while they worked on it.. & were so kind to also pick us up promptly when it was all ready.
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January 2019 by Virginia Alley
I had to drive from 2 hours away to have a spray in bedliner done on my husband's truck and they answered all my questions about the process and experience before I arrived. They knew I was coming with my two young children and even took us to a trampoline park so we wouldn't have to wait the 3 hours while the liner was being done. And then took my oldest (4 years old) around the garage and showed him everything and answered his million questions. They took amazing care of us and I can not recommend them enough! One of the best customer service experiences I've ever had. And my husband's truck bed looks great and will be able to handle the wear and tear we will put on it for years to come. Thank you Linex of Bismarck!
