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December 2023 by rellikpd
Pharmacist SETH was rude, and unhelpful. Refused to give me his full name. Then, while still on the call he said "You'll have to call back, we're on lunch now." And hung up on me.
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December 2023 by Melissa
I understand how busy the pharmacy usually is, & since I work in customer service too, I'm always very patient & understanding to other workers. But when the pharm tech who answered my call was very rude, short & interruptive, when I had a simple question about a prescription, that was just unnecessary. When a customer who's just been on hold for 7+ minutes is more polite & kind than the pharm tech who's "helping" them, that's a problem. Please don't take out your bad day on your innocent customers. :-(
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December 2023 by Mike Oxbig
Not only is this the longest wait and the worst service I’ve ever experienced. She yelled out my prescription name for the dozens of people in line to hear. It’s so irritating.
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November 2023 by Katie Fjerstad
Seth was extremely rude not once but twice. My insurance wasn’t accepted there so instead of calling me to tell me that they just ignored it. Their customer service is absolutely terrible!!! Don’t waste your time!
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October 2023 by Drew McKay
I really was expecting the worst reading these reviews but I have processed my prescription twice through this CVS (out of state transfer) and have not experienced any issue either time. We were treated kindly by employees coming and going. The store has a good selection of items. I used the barcode on the app and that made everything move quickly.I will say the pharmacy is small and not optimally arranged for waiting. It is easy to overhear the conversation with the technicians between others and I only saw one seat for waiting. That said, I don't envy the job of the technicians. I saw them handle a variety of issues with people not at their best because they're sick, elderly, frustrated with costs and insurance issues, etc. etc. They didn't appear to lose their patience and kept the line moving but it was clear it was stressful.
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September 2023 by Ashley Avery
There should be a thing called ZERO reviews! This location needs to shut down! Nobody knows how to do their job accurately and it’s disgusting how long it takes to get meds when it’s dead!!!! Then after waiting over 20 mins they tell you they have to order it in!
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July 2023 by Lachelle Rousseau
Overpriced in comparison to any other pharmacy in Grand Forks for the exact same medications, staff is rude, eye rolling, attitude.
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April 2023 by Mark Edmiston
They have everything to help you take care of yourself. Pricy for the most part. Pharmacy is well staffed and helpful. Good location but watch traffic as they don't always stopped at the stop signs. Store was a little dirty when I was there. Self-check out was easy and quick.
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April 2023 by master ninja
Pretty weird place. They don’t seem to care about patient privacy much as they confirm your medication at the counter loud enough for everyone in line to hear. Many times they are out of my medication.
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March 2023 by Jesse Zyskowski
I wish I could give this CVS zero stars for a rating. I hate that I have to use this pharmacy because of insurance purposes. They take FOREVER to do anything and the staff is the rudest group of people I've ever encountered. I don't think I've ever spent less than a half hour for anything there... even just to pick up a simple prescription. Horrible, horrible place!
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November 2022 by Elisa Garza
If I could give negative stars I would. Worst place in town to send and pick up a prescription. They take forever to fill the prescription. Waited in the drive through line twice (6 cars in front of me the first time and 4 cars the second time around) and the prescription still wasn’t ready. Mind you it had already been an hour since the dr had e scribed the medication! Never ever again!!!
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November 2022 by Ken Reed
Their pharmacy customer service is lacking. They have repeatedly texted us saying a script had been filled only to arrive and find it had not.
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November 2022 by Justin Faulkner
Very very very rude service.not helpful at all . Hannah and Seth were beyond horrible and should not be working with customers. He slammed the medicine for my 2 year old on the counter after i questioned it about mixing it and why was it mixed 10 days ago. Hannah was mad that she had to go remix it. If you don’t like your job find another one
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November 2022 by zenon mercado
Best CVS drugstore I've been. Immediately after leaving the physician's office I went to check on medicines. The pharmacy tech looked it up said she just got it but if I had ten minutes she would expedite it. Seven minutes later it was ready. Great service. Very courteous.
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November 2022 by karen blaney
I don't get why this pharmacy got this rating. Every time I've worked with them their service has been awesome...including handling transfers of out of state prescriptions. I worked with Steve twice and he was amazing!