“Mark in the hardware department helped a ton with figuring out what I need to build a flag stand for my truck bed, and the best way to go about it. He cut the price of my planned spending amount almost in half. He was also very friendly and respectful.”
“Can't say enough good things about the folks at this store. Josh, John and Dan have become mentors and friends to me. I'm a new woodworker and I really appreciate the knowledge they readily share. Recommend their classes too - first rate experiences. Thank you!”
“I work directly with this company. Very friendly and eager to do business. Susan the owner has created an online supply store that really is 2nd to none. This is a unique niche in the US which fills a large void between storefronts and Big Online companies. They can move quickly when needed due to thier lean company design.”
6AM - 10PM
5310 Ballantyne Commons Pkwy, Charlotte“Came here the other day to purchase some new mulch to keep my yard in great condition coming into the fall season. Nathan was very helpful throughout this process. I decided to purchase his recommendation and it rejuvenated my yard! Great staff and good inventory. Will visit again.”
“Mary Sue in flooring was wonderful. We are working on our first DIY home and she knew exactly what questions to ask, to help us find what we needed. She gave us sanding tips also that were very helpful. We came back maybe a day or two after and she remembered us and we showed her pictures of the updated floor. Vedo (in painting sorry if that’s the wrong name) was also very helpful in explaining to us the difference between satin and semi-gloss polyurethane. We went with the recommended satin and the floors came out great :)”
6AM - 10PM
5415 Ballantyne Commons Pkwy Park, Charlotte“My husband and I were at this Home Depot, July 4th. Tooty was outstanding with helping us with all things associated with doing a major painting project at home. She walked us from aisle to aisle pointing out the items we would need that we truly would not have thought of. Then we get to the front to check out and Belinda was amazing and took our items out of our basket to scan them at the self checkout! Belinda was a breath of fresh air from others who act like any questions are a bother. Thank you to Belinda and Tooty’”
“A little frustrating. Difficult to find someone to help and when i did he told me what aisle the item I needed was but not that they didn't have any. I went back to where he was but he was gone. Didn't have time to wander around looking for a staff member”
6:00 AM - 9:00 PM
181 Fort Mill Hwy, Indian Land“This is a great location. Well stocked with amazing customer service. My husband was looking for a part for his drill to help us disassemble a desk to move it to a new room. We were looking independently when Blue came up and helped us. He was awesome then I selected a Stanley cup and we looked at some other items and headed to self check out. We had a gift card so we were waiting for the employee to help us (they have to type in your DL#) and a nice lady who appeared to be a manager came out of her office to ask if we needed help because we were kinda standing there. She was super nice and said to get started and the attendant would be right over to help. I believe his name was Fabian sooo nice super helpful. The Stanley cup I selected was incorrectly labeled for the price and he happily adjusted it for me. Super excellent customer service and stock. We are happy to be living so close to this location. Tons of helpful employees looking to actively help customers was a breath of fresh air.”
“Someone I know sent me in with a chainsaw that he said was working. I pulled up and Victor was outside waiting for me. He asked what the problem was, I told him and he had some thoughts about what the issue was. He then took it to the back to take a Quick Look at it. A minute later I heard the thing crank up and it sounded great. He came out and asked who’s saw it was, I told him and he said “oh what a shame” he said that the problem was this person I won’t mention didn’t pull the start cord hard enough. That was it.
They are very busy and unless you get Victor, repairs could take a couple of weeks.”